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Development, AI Delivery Lead

Truist Financial · Charlotte, NC

📍 Charlotte, NCvia workday
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The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Head of Development is the executive engineering leader responsible for all development functions within our centralized AI capability delivery organization — spanning application engineering, data engineering, full-stack delivery, platform integration, and the engineering quality bar that governs how production AI-enabled capabilities are built, tested, and released. This role owns the engineering organization, delivery culture, technical standards, hiring and team development, cross-functional delivery execution, and the operational discipline required to ship AI capabilities at enterprise scale and startup speed. The Head of Development is a builder-leader: deeply technical, operationally rigorous, and capable of setting direction while staying close enough to the work to drive real engineering excellence. Daily work includes leading engineering teams, setting delivery standards and architecture direction, managing engineering roadmap execution, partnering with product and security leadership, driving hiring and capability development, and ensuring the Forge development function delivers production-ready AI capabilities that meet the highest standards of quality, security, and operational reliability. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   Own development function — providing executive leadership, organizational design, delivery standards, and operational discipline across all engineering teams and workstreams. Set the technical direction, architecture standards, engineering quality bar, and release readiness expectations for application, data, full-stack, and platform engineering at the Forge. Drive delivery execution across engineering — managing sprint cadences, resolving delivery blockers, enforcing accountability, and ensuring the organization ships production-ready AI capabilities on committed timelines. Build and develop a high-performing engineering organization through hiring, onboarding, coaching, performance management, career development, and team culture investment. Partner with the Head of Technology, Head of Agentic Design, Head of Product, and AI Security Lead to ensure engineering delivery is aligned to strategic priorities, security standards, and business outcomes. Own the engineering operating model — including team structure, delivery ceremonies, technical governance, code review standards, CI/CD practices, observability requirements, and release controls. Drive cross-functional delivery alignment across engineering, product, security, QA, data, platform, and enablement teams to ensure AI capabilities move from design to production with speed and reliability. Represent engineering in senior leadership forums, governance reviews, architecture discussions, and stakeholder communications — translating technical delivery reality into clear executive-facing updates. Manage engineering budget, tooling, vendor relationships, and resource allocation in alignment with Forge delivery priorities and enterprise financial governance. Continuously improve engineering processes, delivery velocity, code quality, observability, and operational maturity as the Forge AI portfolio scales. Foster a culture of engineering excellence, psychological safety, continuous learning, and accountability across the development organization. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Information Technology, Information Security, Engineering or a related discipline. 2. 20+ years of experience in financial services, government, large consulting firms, or equivalent, with a focus on information security risk management. 3. 15+ years prior management experience with a track record of team development and process improvements. 4. 15+ years of experience in leading issue management and resolution of financial regulatory and internal risk partner findings. 5. Extensive knowledge of cybersecurity capabilities, including expertise in one or more of the following areas: Encryption, Data Security, Application Security, IAM, Network Security, Cloud Security, etc. 6. Proven track record in leading delivery of security programs, including planning, execution, and reporting. 7. Demonstrated ability to communicate complex technical concepts in business terms to C-Level executives. 8. Strong interpersonal skills and the ability to interface with all levels of personnel (executive to entry level). 9. Experience developing and operating management routines for large organizations, including process and control effectiveness and metrics (KRI/KPI). 10. Deep knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and financial industry regulations (e.g., PCI DSS, SOX, GLBA). Preferred Qualifications: 12+ years of progressive software engineering experience, including 5+ years in engineering

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