Product Manager - Salesforce

Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company’s success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you. We are looking for a Product Manager with deep Salesforce expertise to join our Go-to-Market systems team with the primary objective of managing product backlog, prioritization, design, governance and execution. This role is accountable for shaping and delivering Salesforce-driven capabilities that power customer, opportunity, and revenue workflows globally. In this role, you will partner with our Operations, Business Stakeholders, Transformation Team, and Commercial Engineering teams to lead the global product strategy and roadmap. About the Role In this opportunity as a Product Manager, you will: Own and drive the Salesforce GTM product strategy and roadmap, ensuring alignment with enterprise business priorities and revenue objectives Act as a Salesforce domain leader, defining scalable solutions across Sales Cloud and integrated GTM platforms (CPQ, billing, data platforms, etc.) Lead end-to-end product ownership, from problem definition and solution design through delivery, adoption, and continuous improvement Define and govern enterprise processes within Salesforce, ensuring data integrity, compliance, and consistent execution across segments Drive prioritization decisions across competing demand, balancing business impact, technical feasibility, and platform constraints Partner with Commercial Engineering to define solution architecture across Salesforce and downstream systems Lead cross-functional alignment across Product, Engineering, Operations, and Data teams to deliver complex, multi-system initiatives Identify opportunities to modernize the GTM ecosystem through automation, AI, and Salesforce platform enhancements Establish and track OKRs aligned to Salesforce adoption, process efficiency, data quality, and revenue impact Serve as the primary escalation point for product-related risks, dependencies, and trade-offs, ensuring timely and informed decision-making Provide clear, executive-level visibility into roadmap progress, risks, and outcomes Champion a customer-first mindset by incorporating feedback from Sales, CS, and Operations to continuously improve product experience Drive consistency and alignment of Salesforce capabilities across all segments and regions The role requires the candidate to work in 2 PM IST to 11 PM IST and also to be flexible. Work from office for 3 days in a week (Mandatory) About You You're a fit for the role of Product Manager if your background includes: Bachelor's or master's degree in a technical subject (computer science or engineering discipline) is preferred. 10+ years of experience in Product Management, Product Ownership, or Solution Architecture, with significant experience leading Salesforce-based products at scale Deep expertise in Salesforce platform (Sales Cloud required) with experience across CPQ, Service Cloud, Data Cloud, or custom implementations Proven ability to define and deliver enterprise CRM strategies with Salesforce as the system of record Strong experience with Salesforce data models, integrations, and enterprise system dependencies (e.g., SAP, quoting tools, data platforms) Demonstrated success driving large-scale, cross-functional initiatives across business and technology organizations Experience balancing strategic roadmap ownership with hands-on execution and delivery accountability Strong understanding of end-to-end revenue workflows (lead → opportunity → quote → order → billing → customer lifecycle) Ability to translate complex business needs into clear product requirements, design decisions, and prioritized backlogs Strong stakeholder management and communication skills, with experience engaging senior leadership and managing escalations Experience operating in Agile environments and delivering within large, matrixed organizations Strong focus on data quality, governance, and process standardization within Salesforce ecosystems #LI-GS2 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute.