Head of Delivery, GCR & Korea - SaaS (项目交付主管)

Head of Delivery, GCR & Korea - SaaS (项目交付主管) Are you a seasoned delivery leader ready to drive transformational impact across one of the world's most dynamic and fast-growing regions? As Head of Delivery, GCR & Korea - SaaS at Thomson Reuters, you'll lead a high-performing team of project managers, shape delivery strategy, and serve as a trusted partner to enterprise clients — all while helping organizations implement solutions that matter. In this role, you'll sit at the intersection of client success, business growth, and operational excellence, working with cutting-edge products in a globally connected organization that values collaboration, innovation, and results. About the Role In this opportunity as Head of Delivery, GCR & Korea - SaaS , you will: Own end-to-end project delivery  across the GCR & Korea region, leading a geographically dispersed team of senior project managers and project managers to successfully implement Thomson Reuters products for enterprise customers. Drive portfolio profitability and performance , managing financial KPIs including revenue recognition, utilization, margins, and quarterly revenue targets, while ensuring strong client satisfaction (CSAT), upsells, and retention. Establish and champion strong project governance , guiding clients through implementation, adoption, and retention of Thomson Reuters solutions while serving as a trusted senior advisor. Partner with Sales leadership  to support pipeline planning, pre-sales scoping and estimates, and delivery capability growth aligned with business opportunities in the region. Build and manage strategic partner relationships  across the region to strengthen Thomson Reuters' market position and support successful project delivery. Lead, develop, and retain a world-class team , recruiting and mentoring project managers and consultants, empowering direct reports, and fostering self-sufficient, high-performing teams in a matrix environment. Collaborate globally and drive solutions , working with peers across the globe, influencing favorable outcomes through a win-win mindset, and finding creative solutions to complex management, technology, and people challenges. About You You're a fit for the role of Head of Delivery, GCR & Korea - SaaS if you have the following required qualifications: Minimum 12 years of experience in project management, professional services, software development, or consulting within a client-facing organization, with proven experience managing software and SaaS implementations for enterprise customers in the region. Demonstrated experience providing Delivery, Program, Project, or Practice Management leadership in a global organization, including managing geographically dispersed teams in a matrix structure. Strong cross-functional collaboration skills with the ability to foresee, analyze, and mitigate project risks, and make quick, high-impact decisions under pressure. Excellent written and verbal communication skills in both Mandarin and English, with a track record of managing complex customer escalations and driving conversations to resolution. Proven ability to develop and execute implementation methodologies for large services organizations, with experience managing portfolio-level financials including revenue, cost, and profitability. Strong analytical skills and the ability to engage in high-level technical discussions to drive alignment and closure across stakeholders. Master's or Bachelor's degree in Engineering or Accounting (or equivalent experience). Additional preferred qualifications include: End-to-end understanding of tax automation with third-party tax software and enterprise ERP platforms such as Oracle or SAP (both on-premise and cloud with Compliance). Industry domain knowledge in process and tax for high-tech manufacturing, retail, and/or financial services. Experience building strategic partner ecosystems in the GCR region to support delivery scale and market positioning. #LI-DL2 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:  We are one of the few companies globally that helps its customers pursue justice, truth, and tran