MA Centralized Clinical Support Full-Time

Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The   Saint Alphonsus Medical Group ( SAMG )   Triage Nursing   Team is now hiring for a n   organized   and   adaptable   Medical Assistant!   This position will   support clinics across the health system with patient outreach.    Position Summary & Highlights :   This MA role will be primarily contacting patients over the phone to   assist   with   clinic outreach related to hypertension (HTN) and colorectal cancer (CRC) screenings, and other Trinity Health Measures. These are continuous initiatives critical to quality performance and patient outcomes.   This position will work   fully   in-person at our Shared Services Building in Boise. Please see   details   below.   Please make sure you meet the   Minimum Requirements   below before applying.   ***CNA only work experience does not qualify applicants for the MA position . See Minimum Requirements below for   details.* **   The position requires self-management, critical thinking skills, ability to   pull   and review reports,   ability t o collaborate with providers, care   team   , and   Central Triage Nursing team , and willingness to be flexible day to day.   The Saint Alphonsus Medical Group is a multi-specialty, physician-led organization focused on serving the needs of over   800,000 people   in Idaho,   Oregon   and northern Nevada.   If you want to feel like your work   impacts   the daily lives of patients in our local community, this is the position for you!     What You Will Do :   Patients will be   identified   through the centralized triage nurs ing   team   and the MA   will   then have a telephone encounter with patient s to discuss screenings and needed care . T hen   the MA will   collaborate with the primary care provider,   clinic care team, and central triage nursing team   on   next   steps.    This position   may   also   assist   with   in-basket support for SAMG Primary Care,   including   medication   prior   authorization s, and other related orders.    On occasion, y ou may also   work at   clinics  performing direct patient care   to   help fill in when needed.    An ideal candidate   will  have: Proficiency in EPIC and Excel , being able to pull reports and   interpret the information.    Previous   MA experience in a primary care/family practice   clinic is preferred, but not required. Enjoy a care team support role, troubleshooting, working in a team and independently, and   are   passionate about helping to provide the best care for our patients .   Work Schedule :   Mondays - Fridays, around the hours of 8:00am   – 4:30 pm. Shift start and end times are   somewhat flexible   and may vary depending on workload.   Location :   Saint Alphonsus Shared Services Building 8757 W Emerald St, Boise, ID 83704 Learn more about our   patient services here:     https://www.saintalphonsus.org/services     Minimum Requirements High School Diploma or equivalent required at hire . MA certification required within 90 days of hire from one of the following Saint Alphonsus approved agencies: American Association of Medical Assistants (CMA) American Medical Technologists (RMA) National Healthcareer Association (CCMA) National Center for Competency Testing (NCMA) National Association of Health Professionals (NRCMA) American Medical Certification Association (CMAC) National Phlebotomy Certification Examination (NPCE MA) New Graduates : 1) MA certificate of completion required from an accredited program or school. 2) Completion of either a 100-hour MA externship or 6 months MA experience in lieu of the externship hours even with MA certification. Medical Assistant with Experience : 1 Year of MA experience OR Current MA Certification OR obtain or renew certification within 90 days from hire from approved credentialing agencies listed above. Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire . *Obtaining the MA certification typically requires completing an MA Program or working as a Medical Assistant for at least 1 year. See each of the credentialing organization sites for additional details. EMT and CNA certifications will not count towards an MA certification. Highlights and Benefits When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit www.saintalphonsus.org/careers to learn more! Saint Alphonsus Facility Information Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. Fo