Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Field Service Technician – Light Industry Water Treatment We are looking for a Field Service Technician to join our Xylem Light Industry team. This role is ideal for someone who enjoys hands-on technical work, problem solving, customer interaction, and learning new skills in the water treatment industry. The Field Service Technician will support installation, service, maintenance, and troubleshooting of commercial and industrial water treatment equipment. This may include service deionization systems, filtration systems, softeners, reverse osmosis equipment, pretreatment systems, controls, and related process water equipment. The right candidate will be safety-focused, customer-oriented, mechanically inclined, and willing to learn. Experience in industrial or commercial process water is a plus, but we are also looking for individuals with strong technical aptitude, professionalism, and the desire to grow into a highly skilled service role. Position Requirements High school diploma or equivalent. 1–3 years of technical, mechanical, electrical, plumbing, maintenance, or field service experience preferred. Industrial or commercial process water experience is a plus. Experience using Microsoft Office, email, mobile devices, tablets, and work order systems. Ability to work in a highly customer-facing role while maintaining professionalism and strong communication. Ability to troubleshoot equipment issues and follow service procedures. Ability to identify, communicate, and correct potential safety concerns. Willingness to work in the field, travel locally, and support customer sites as needed. Valid driver’s license with a clean driving record. Ability to pass a background check, drug screen, MVR, and DOT physical. Driving Requirements Candidates must meet and maintain company driving standards and be eligible to complete all required driver qualification documentation, including: Driver Application for Employment Motor Vehicle Report (MVR) Driver Disclosure and Release Employee Applicant Drug and Alcohol Statement FMCSA Certificate of Awareness Driver Certificate of Violations Driver Statement of On-Duty Hours Road Test Documentation Valid Driver’s License Medical Certificate The estimated salary range for this position is $26 to $29.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation