Meetings Program Manager – Strategic Partnerships

Role Overview : As the Meetings Program Manager supporting the Strategic Partnerships team, you will play a pivotal role in driving the success of Gartner Conferences by orchestrating meeting programs that facilitate meaningful engagement between internal business units and conference attendees. This highly collaborative role requires exceptional attention to detail and robust project management skills to ensure seamless execution across a diverse portfolio of conferences and stakeholders. Key Responsibilities : Cross-Functional Collaboration: Partner closely with internal teams—including Conference Strategic Partnerships, Business Technology Solutions, Logistics and Content, Branding & Journey - as well as Sales and Service Delivery leaders. Build strong relationships with stakeholders at all levels to understand their objectives and translate them into effective meeting center strategies. Operational & Process Management: Lead the end-to-end planning, implementation, and oversight of meeting center operations across multiple conferences, ensuring all programs are executed to scope and requirements. Manage timelines, resources, and deliverables while adapting strategies to meet evolving business needs. Oversee the development, testing, and maintenance of integrated scheduling tools to ensure accuracy in booking processes, data integrity, and effective external communications. Monitor meeting center bookings, troubleshoot issues, and maintain comprehensive records to evaluate utilization and quantify value. Stakeholder Engagement: Serve as the primary point of contact for internal and external partners, including conference attendees, Gartner associates, and business unit leaders. Communicate meeting center strategies, provide training and support, and ensure all stakeholders are equipped to utilize meeting program technologies effectively. Operational Excellence: Manage meeting center resources, booking tools, and onsite operations, including check-in desks and attendee guidance. Prioritize client experience by efficiently handling bookings, cancellations, and changes, and by adapting to the dynamic flow of meetings during conferences. Continuous Improvement and Project Manage Enhancements: Collect and analyze quantitative data on meeting center usage. Gather feedback from stakeholders to identify opportunities for process enhancements and contribute to the development of scalable, high-impact meeting program solutions. Who You’ll Work With : Internal Conference Teams: Strategic Partnerships, Business Technology Solutions, Logistics, Content, Branding & Journey,  Internal Gartner Contacts: Sales leaders, Service Delivery leaders, Sales/Service Operations, Experiential Marketing, and other Business Unit leaders External Conference Contacts: Gartner clients and prospects attending conferences in-person Onsite Responsibilities : Oversee meeting center operations at select conferences, supporting associates and attendees with booking processes and technology usage Provide training and support to onsite teams, ensuring a flawless client experience Monitor meeting program capacity and generate daily reports to inform decision-making Ideal Candidate Profile : Proven experience in project management, preferably in events, conferences, or stakeholder engagement roles Exceptional attention to detail and organizational skills Strong interpersonal and communication abilities, with a talent for collaborating across teams and seniorities Comfortable managing multiple priorities in a fast-paced, dynamic environment Technologically savvy, with experience in scheduling or CRM platforms a plus #LI-DT1 #LI-hybrid Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team