Senior Quality Manager

Senior Quality Manager – Asia (Delhi/Gurugram) Location: Delhi Travel: Regular travel across Asia (China, Japan, Philippines) and occasional travel to the U.S. About the Role We are seeking an experienced Senior Quality Manager – Asia to join our global operations team. In this role, you will serve as the company’s on-site quality leader across our Asian supply base, ensuring suppliers meet BusPatrol’s standards for quality, compliance, and reliability. This position requires a senior professional who is highly independent, detail-oriented, and committed to integrity. The Senior Quality Manager will play a critical role in bridging engineering, manufacturing, and corporate leadership — ensuring that new products launch successfully and that ongoing supplier quality is consistently maintained. Supplier Quality Oversight - Lead supplier quality management across India and Asia, ensuring compliance with BusPatrol policies, customer requirements, and international standards. - Audit suppliers and manufacturing processes to verify compliance and maintain readiness. - Provide clear, actionable reporting on supplier performance, risks, and continuous improvement initiatives. - Maintain independence and objectivity in all supplier relationships. - Work closely with BusPatrol’s engineering group. New Product Introduction (NPI) - Act as the primary quality liaison between BusPatrol Engineering and overseas manufacturing partners during NPI. - Oversee execution of EVT/DVT builds, EOL (End of Line), FAT (Factory Acceptance Testing), MES (Manufacturing Execution Systems) and manufacturing line readiness. - Provide a quality and manufacturability perspective on test plans, certifications, and process requirements. - Audit and validate supplier readiness to ensure quality and reliability before production ramp. - Support documentation requirements (PPAP, ECR/ECN, etc.) in collaboration with the HQ Document Control team. Supplier Quality & Issue Resolution - Lead investigations into supplier and manufacturing quality issues, including endemic failures and systemic component issues. - Drive root cause analysis and 8D reporting, ensuring corrective and preventive actions are implemented in line with BusPatrol policies and contractual agreements. - Collaborate with internal teams — including Engineering and Field Installation & Service Operations — to capture field data and address quality concerns. - Act as the company’s liaison for direct supplier interaction during escalations and supplier interventions. What We’re Looking For - 10–15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains. - Strong working knowledge of ISO/TS standards, PPAP, APQP, and related quality frameworks. - Demonstrated experience supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables. - Hands-on experience leading root cause analysis, corrective actions, and 8D closure with suppliers. - Familiarity with PLM workflows and working alongside document control teams. - Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly to global stakeholders. - Proven track record of integrity, independence, and reliability in supplier management. - Comfortable with extensive international travel (Asia + U.S.). Must have vaild passport with no restriction of entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc. - Based in Delhi. - Familiarity with GD&T, and ability to interpret drawings and schematics. Why Join Us - Global Exposure: Collaborate with suppliers and leadership teams across Asia, the U.S., and beyond. - Career Growth: Clear path to expanded regional and global quality leadership opportunities. - High Impact: Drive supplier performance and product reliability at the ground level. - Ownership & Independence: Operate with autonomy while representing company interests at suppliers. - Values-Driven Culture: Integrity, objectivity, and accountability are at the heart of how we operate.