DevOps Content Engineer (LATAM)

DEVOPS CONTENT ENGINEER (LATAM) Remote About the role You've spent years in the trenches — provisioning infrastructure, responding to incidents at 2am, optimizing pipelines nobody else understood. And somewhere along the way, you started writing about it. A blog post here, a talk at a meetup there, a README that people actually read. This role is for you! We're building the agentic OS for DevOps, a platform where AI agents make cloud environments self-building, self-governing, self-healing, and self-optimizing. Think autonomous incident remediation, natural language infrastructure provisioning, and full-stack observability without the vendor lock-in. We need someone who understands this world from the inside, and can explain it to the engineers living in it every day. The platform spans three areas: - AI SRE: AI agents that detect, diagnose, and remediate production incidents — eliminating toil and closing the gap between alert and resolution. - Infrastructure & Platform Engineering: AI-powered automation on enterprise-grade Terraform, letting developers provision production-ready infra directly from their IDE using natural language. No tickets. No waiting. - Managed Open Source Observability: Full-stack visibility without proprietary costs or the manual burden of managing your own OSS stack. What you'll actually do Create technical content that engineers trust - Write blog posts, tutorials, and guides that come from real hands-on experience — not marketing fluff - Produce demo videos and screencasts that show the product working in realistic scenarios - Build technical case studies, white papers, and solution briefs that speak to both practitioners and decision-makers Build things people can actually try - Create and maintain demo apps, proof-of-concepts, and sandbox environments - Design reference architectures and implementation templates - Deliver technical presentations for webinars and events Be present in the community - Engage with DevOps and SRE communities where the real conversations happen - Gather feedback from technical users and bring it back to product and content strategy - Contribute to open-source initiatives and monitor what's moving in the industry Work across teams - Collaborate with Marketing, Product, Engineering, and Sales to align content with what actually matters - Partner with Customer Success to surface real use cases and success stories - Support sales engineering with technical collateral that holds up under scrutiny What we're looking for Technical foundation - Strong software development background with real coding experience (Python, JavaScript, Go, or similar) - Hands-on experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code — especially Terraform - Solid understanding of DevOps practices, CI/CD pipelines, and modern workflows - Familiarity with SRE practices, incident response, and observability tools (Prometheus, Grafana, OpenTelemetry, or similar) - Experience with containerization (Docker, Kubernetes) and microservices Communication & content - Excellent written and verbal English — you can explain a complex system without losing the reader - You've created technical content before: blogs, videos, documentation, talks — and you have something to show for it - Strong instinct for storytelling without sacrificing technical accuracy Experience - 3–5 years in DevOps, SRE, or a closely related technical role - 1–2 years creating technical content, in developer relations, or in a role where communication was part of the job - A portfolio you're proud of: GitHub, blog, YouTube, conference talks — anything that shows you can do both Nice to have - Experience with infrastructure automation or configuration management - Familiarity with video editing tools (ScreenStudio, Final Cut Pro, Adobe Premiere, Camtasia) - Background in CS, Engineering, or a related field - Familiarity with CMS and marketing automation tools - Understanding of SEO for technical content - Public speaking experience - Active presence in developer communities (GitHub, Stack Overflow, etc.) About the team We're building an AI-driven platform that makes DevOps autonomous. If you get excited about the intersection of infrastructure, reliability, and AI — and you want to shape how that story gets told to the engineers who live it — this is the role. What we offer - Real influence over the technical narrative of an innovative product - Collaborative, inclusive team that values engineering depth - Professional development and learning opportunities - Competitive compensation and benefits - Fully remote, flexible work