Director of Product

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Director of Product who will lead teams that expand Code for America's ability to improve outcomes for the people we serve. The solutions we build may be tools for people accessing government benefits, tools for caseworkers providing services, or tools for community-based organizations and government partners helping people get the support they need. The pace of change in the policy and government landscape is accelerating, as technology possibilities are also shifting rapidly. Policy shifts, legislative changes, crises, and new technology can create brief windows of opportunity when the right tool can determine whether someone keeps healthcare, accesses benefits, or gets the support they need. Our Directors help ensure Code for America is ready for those moments, whether that means building something new, scaling what works, or advising partners on the best path forward. About the role:  The Director of Product Management leads a team of product managers to identify opportunities, build products and technology solutions, support our partners, and deliver meaningful impact for the people we serve. Product Management at Code for America spans multiple delivery areas, including Criminal Justice, Tax Benefits, and the Social Safety Net, and extends into new areas when the moment calls for it. As a Director, your work will touch across these areas depending on organizational priorities and emerging opportunities. You will set product direction for your group, guide and inform your team's product decisions so they are aligned with organizational strategy, and ensure your team has the clarity, support, and standards to deliver excellent work. You will work alongside the other Product Directors, collaborating on shared priorities while leading your group's distinct focus area. Each Director works on one or more specializations, with the total of their time on specialized responsibilities being about 25%. This specific Director of Product position will have a specialization in New Products (0-1 products), which entails: proactively identifying new product opportunities, leading teams through high-ambiguity discovery and validation, building new products from concept to launch, finding product-market fit, and developing business plans that validate whether these products can be sustainable over the long term. This role will report to the VP of Product and is expected to travel no more than 15% of the time.  Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Product Vision and Strategy Develop and proactively communicate a clear, actionable vision for your group's focus area, ensuring alignment with Code or America's organizational strategy and mission Translate organizational priorities and emerging opportunities into product strategy for your group, making clear choices about where to invest and where to say no Partner with the VP of Product and cross-functional leaders to ensure your group's strategy connects to the broader organizational strategy Proactively identify, scope, and validate emerging opportunities across areas, in collaboration with other Product Directors, disciplines and teams (e.g. Philanthropy and Strategic Partnerships) Consistently communicate product roadmaps, priorities, future potential opportunities, impact, and results across the organization, including to Philanthropy and Strategic Partnerships, ensuring those teams have enough time to plan their work around those insights  Collaborate with Strategic Partnerships on thoughtful pricing and revenue negotiations and approaches, aligned to organizational sustainability, market dynamics, and Code for America’s value creation  Leverage AI and emerging technologies to strengthen product discovery, prioritization, decision-making and delivery within your group Define what success looks like for your group's work, setting goals and metrics appropriate to the type of work your group does Build and Lead High-Performing Teams  Lead and develop a team of product managers, including managing people managers, providing guidance, mentorship, and feedback to support their growth Empower product managers to take accountability and ownership of their work, including understanding and shaping product strategy, roadmaps, discovery, and key deliverables, while maintaining alignment with group and organizational goals Set clear expectations for product quality and delivery, and hold your team accountable for results Foster a culture of curiosity, collaboration, and continuous improvement within your team and identify opportunities for sharing knowledge and learnings across teams Build your team's capabilities for the AI era, ensuring product