Senior Manager, Program Delivery and Implementation

CodePath is the largest educator of college computer science students in the country. We have trained over 40,000 students from 1,000+ universities. Our partners include Amazon, Google, Meta, and 4,000+ companies across the industry. We’ve been training the next generation of technical talent for nearly a decade, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world. We're now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work. We are building toward millions of learners, hundreds of millions in revenue, and billions in economic impact for a generation of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, we think you’d love it here.  About the Role Location:  Remote, United States Role Type: Full-Time Reports To: Sr. Director of Learning or Delegate Compensation: $110,000-$150,000 per year Senior Managers are high-agency leadership roles for senior learning operators who thrive in complex, live environments. They take responsibility for propagating delivery fidelity, staff and student outcomes, and retention and impact success at scale. A Senior Manager combines live presence and authority with deep fluency in systems, data, contractual obligations, and workflows, enabling them to orchestrate complex programs in real time while maintaining north-stars and coherence behind the scenes. They operate across diverse delivery models and organizational contexts—from intimate, high-touch settings to large, multi-container environments—adapting style and tactics without compromising core principles. This role builds vibrant systems capacity by establishing delivery norms, patterns, standards, and expectations that cascade through managers, instructors, and fellows—enabling programs to scale without loss of quality, coherence, or trust. About CodePath Learning CodePath Learning drives and owns the successful delivery of CodePath programs. Our programs take many forms: large-scale Zoom sessions, on-site university partnerships, earned-revenue programs, and more. We serve tens of thousands of college-level learners every term with the goal of helping them land their dream job or internship. We are accountable for the operational, instructional, learner experience, and program quality dimensions of delivery—from program launch and staffing through live classroom execution and learner support. Our programs are highly interactive by design. A single session may involve hundreds of learners moving between large-group instruction and small-group breakout experiences led by Instructors and Tech Fellows (our home-grown tutoring team). We often run tens of sessions nightly, commonly serving over ten-thousand learners per week.  Delivering this experience requires more than logistics. It requires strong operational orchestration, real-time decision-making, and the ability to keep learners, instructional staff, communications, technology, and support systems moving together toward a shared outcome. Team members may support live Zoom classrooms, staffing and scheduling, learner and partner communications, launch readiness, quality assurance, issue resolution, instructional operations, and continuous improvement efforts across the learner journey. What You Will Do Lead Others, Directly and Indirectly Lead teams of 30-300+ members across 1-2 reporting layers, with 0-5 direct reports Own direct reports’ successful development, tracking to the Learning team's norms and values, and hold the quality bar across their programs Provide functional decision guardrails for staffing, budget, and program scope so roles in your stack can move without escalating Partner with the Senior Director of Learning on capacity planning and seasonal staffing Lead Launches and Live Course Streams Own end-to-end program delivery across formats, ensuring consistent execution at scale Fluently track course and curriculum intent, mapping it to real-time decisions for 1-3 layers of staff across various deployment terrains (large scale zoom, credit-bearing onsite, employer-sponsored, etc.) Intimately understand our data warehouse, admissions, and course completion tooling, to plan runs effectively, and build and lead interventions and modifications successfully Provide coherent, resonant, and inspiring leadership and directives on the above, for your managers, coordinators, and instructional staff Iterate the Systems Learning Depends On  Author playbooks, workflows, and run plans that enable teams to flexibly and consistently achieve outrageous learner success, at scale Troubleshoot workflows, data flows, operating plans, and personnel SOPs in accordance with department values and first-principles Quality check program formats and local setup against course intent and blueprints in advance and in real-time, to ensure that things run in real time as intended Key Success Metrics  Across the portfolio, programs hold a student satisfaction score (NPS) of 60 or higher and a course completion rate of 75 percent or higher 90 percent or more of Instructors and Tech Fellows return between cycles Managers, Coordinators, and Instructional Teams resolve problems with fidelity to departmental values, using tools and framing you have systematized New programs launch without preventable orchestration gaps Delivery quality holds or improves term over term as the org scales This Role Might Be for You if You have 5+ years in program operations or delivery management You can win and direct a (or several) Zoom room/s of 500+ easily and on-contact, earning rapid confidence from students, peers, and prog