Manager, Recovery Support Specialist (FT)

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.   Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.   Our values shape our decisions, define our culture, and foster continuous learning and growth.   We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.  We are on a mission to change the face of behavioral health. Help us save lives and make a difference.  What You'll Do: The  Manager, Recovery Support Specialist is responsible for the overall direction and guidance of the Recovery Support Specialist (RSS) staff.  This position supervises employees and participates in the selection, orientation, counseling, and evaluation of RSS staff.   Directs, supervises, and evaluates work of Recovery Support Specialist staff. Hires and develops new employees and conducts performance reviews. Motivates and  mentors'  staff to achieve department and company goals.    P rovide s  clinical supervision  and oversees the quality of care .   Ensures that  Recovery Support Specialist staff  are in compliance with Joint Commission Standards , training, and medical testing.   Pe rform s   duties of a  R ecovery Support Specialist  to help fill schedule as needed to ensure coverage . Ensures   that  staff have  the necessary  resources  and training  to provide successful  individual  care.   Facilitates  quality through chart audits as  required  for paraprofessional status.   Works to lessen the instance of seclusion and restraint by building therapeutic alliance and exercising trauma informed care.   Collaborates  with  leadership tea m to oversee the quality of care. E xp lores  new projects and/or revenue sources for department and completes as assigned.   Performs all other duties as  assigned. What You'll Bring: High School Diploma or equivalent   6 years of  peer specialist  or related experience   Certified P eer Counselor (CPC)  through the  Health Care Authority’s  Division of Behavioral Health and Recovery   2  years  of managerial experience   Knowledge of  multiple peer modalities (principles of recovery, WHAM, WRAP, etc.)   Knowledge of Trauma Informed Care Philosophy   Must be able to perform Safe Clinch restraint techniques Must be able to obtain a Food Handlers Card for the State of Washington (BHS/RSS positions) The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role Physical Requirements Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight) Lift, push, pull, or carry up to 50 lbs. occasionally Tolerate prolonged walking, standing, and observation in a fast-paced environment Work with individuals who may exhibit agitation, aggression, or unpredictable behavior It would be great if you had: Personal experience in recovery from mental illness and/or substance use/addiction   Previous  multi-entity healthcare system experience   Knowledge of  the Washington  State   b ehavioral  health system principles Completion of specialized peer certifications (WHAM, ASIST, etc.)   What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan  Connections Health Solutions is proud to be a Second Chance Employer. #INDWA Actual compensation is based on relevant experience, education, internal equity, and budget. Kirkland, Washington Pay Range $84,065 — $89,444 USD EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sex