Quality Assurance Technician

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.  Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.  At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.  If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. SCHEDULE Monday - Friday, 3:30pm - 12:00am JOB SUMMARY Cresco Labs is seeking a Quality Assurance (QA) Technician to join our manufacturing team in our facility. As a QA Technician, you will  be responsible for   assisting  with quality-related activities at the facility associated with incoming inspection, start-up verification, in-process verifications & checks, and sampling and inspection of finished products. Product families could include cannabis flower, cannabis oil, manufacturing infused products (vape pens/cartridges), and food products (gummies).   This position will also help ensure products are  being produced  in a manner that meets all specifications and brand consistency. You will also  assist  in  identifying  potential quality risks and working with operations personnel to develop improvement opportunities.   The ideal candidate must  possess  a strong attention to detail and experience working within a highly regulated industry.   CORE JOB DUTIES  Performs incoming inspections.    Performs finished product sampling and inspection.    Maintains retain library.    Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.    Performs regulatory label review and approval prior to start-up.    Performs in-process verifications to ensure product weights, correct labeling & packaging for transfer.    Performs in-process ANSI inspections.   Performs verifications on finished product including but not limited to metal detection checks, label review, and record review.   Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product.   Inspects packaged orders to ensure correct content and quantities, as deemed necessary.   Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures.   Monitors compliance to established Good Manufacturing Practice (GMP) guidance.   Reviews product quality standards and specifications to make sure they are available during production runs.     Complete all required trainings on time.     Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.   Other duties as assigned.   REQUIRED EXPERIENCE, EDUCATION AND SKILLS   Bachelors Degree, OR 1-2 years experience & an Associate Degree, OR 2+ years experience in a production environment     Prior experience in a highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ.       Prior experience in Quality Assurance or Quality Control function desired    Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired    Ability to follow written procedures and monitor others for adherence to written procedures    Ability to create or update written procedures with site operations personnel, as needed    Strong written and verbal communication skills    Detail-oriented   Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including