Technical Project Manager

Technical  Project Manager - Job Description About   Decisions   Decisions is a fast-growing software company that helps organizations automate complex business processes with one platform for workflows, rules, integrations, and AI agents.   Trusted by enterprise and mid-market customers across industries, Decisions enables teams to modernize operations, improve accuracy and compliance, and deliver solutions faster in a governed environment. Our Professional Services team is central to that outcome. We partner closely with customers to scope, implement, and launch solutions that solve real operational problems and create measurable business value.   The Role   This is a client-facing  solution ownership and implementation leadership role  that blends product thinking with strong project management discipline.   You will lead engagements from  problem framing and solution definition through execution planning, delivery, and go-live readiness  ensuring that what is built is both  valuable and successfully delivered .   You will partner closely with  Customers ,  Technical Leads ,  Architects,  and Professional Services leadership to shape solutions that are feasible, aligned to business outcomes, and executable at a high level of quality.   This role is for a project manager who is comfortable  navigating ambiguity, defining value-driven scope, making trade-offs, and maintaining momentum  across both discovery and delivery phases through effective communication and using influence.   Success in this role means more than delivering on time; it means  ensuring the right solution is defined, delivered effectively, and adopted to achieve measurable business outcomes.   A successful Technical Project Manager brings a  strong foundational understanding  of the Decisions platform and can  work credibly with technical leaders  to facilitate solution discussions, assess implications, and support sound delivery decisions.    What   You’ll  Lead   Problem Framing & Solution Definition    Lead structured discovery to understand customer problems, goals, and constraints   Translate business needs into  clear problem statements and outcome-driven MVP definitions   Shape solution approaches in partnership with Technical Leads and Architects, ensuring feasibility and value alignment   Challenge and refine requirements to focus on  business impact, not just feature completeness   Define scope boundaries that reflect  prioritized value, not just initial requests   Delivery Planning & Execution    Lead project scoping, planning, and execution from kick-off through deployment,  defining clear scope boundaries, milestones, and ownership   Translate solution scope into  actionable delivery plans  and structured backlogs   Identify risks, dependencies, and scope changes early and  drive structured resolution   Facilitate backlog clarity, milestone tracking, and deployment readiness   Act as the  single source of truth  for project status, risks, decisions, and next steps   Manage scope control throughout the engagement by flagging scope creep, leading change order conversations, and helping maintain alignment to contract scope and expected outcomes   Leverage delivery tooling and reporting mechanisms to keep project health, customer updates, and internal visibility clear and current   Dynamic Scope, Value, & Team Leadership    Continuously align delivery to  changing requirements, technical realities, and business priorities   Make informed trade-offs between scope, timeline, and value in partnership with stakeholders   Re-prioritize work based on  impact, feasibility, and delivery progress   Ensure alignment between  contracted scope, intended outcomes, and actual delivered value   Coordinate cross-functional project teams , helping align Developers, Architecture, and customer stakeholders around priorities and delivery goals.    Provide day-to-day delivery leadership so team members understand  what is needed ,  when it is needed , and  how their work connects  to the client’s intended outcomes.    What   We’re   Looking  For   6+ years leading client-facing software, SaaS, or platform implementations   Strong experience  defining and shaping scope , not just managing it   Ability to operate across both  discovery (what/why)  and  delivery (how/when)   Confidence working with senior client stakeholders and leading clear communication in both steady-state and high-pressure situations   Ability to partner credibly with technical leaders on architecture, integrations, and delivery trade-offs, with a foundational understanding of the Decisions platform.    Strong ownership mindset, with focus on  customer outcomes, usability, and value realized   Calm, organized, and solution-oriented under pressure   Experience in Professional Services, consulting, or implementation environments preferred   Experience with workflow automation, integration-heavy solutions, or process transformation is a plus   Why  J oin   the   Decisions  Professional  Services  Team:   This role goes beyond traditional project management by combining product-level thinking with strong execution leadership.   Technical Project Managers at Decisions don’t just coordinate delivery, they actively shape the solution approach, influence how work gets done, and drive meaningful client outcomes.   You’ll work closely with technical and delivery leaders, with the opportunity to contribute directly to both what gets built and how it’s delivered, while continuously improving delivery quality and impact.