Senior Operations Manager

Founded in 1993 by Stuart Shiff, DivcoWest, a  DivCore  Capital company, is a vertically integrated, real estate investment firm headquartered in San Francisco, with offices in Cambridge, Los Angeles, Menlo Park, Washington DC, Austin, and New York City. Known for long-standing relationships and experience across the risk-spectrum in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach to commercial real estate. DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance health and well-being. Since inception, DivcoWest and its predecessor have acquired approximately 66.2 million square feet of commercial space - primarily throughout the United States. DivcoWest’s real estate portfolio currently includes existing and development properties in the office, R&D, lab, industrial, digital, retail, and multifamily spaces.  Summary DivcoWest is seeking a knowledgeable and responsible building operations & engineering professional to join our Property Management Team.  As the Senior Operations Manager , you will plan, implement, coordinate, and manage all mechanical operations, maintenance, communications, energy management, and engineering staff programs for the assigned properties owned/managed by DivcoWest.  You will be responsible for oversight of third-party engineering (Union and Non-union) as well as physical operational oversight at the properties.  You will be working in daily collaboration with the on-site property management teams and asset management team.  You will be working with and reporting directly to the remotely located Director of Engineering.   This is a full-time role requiring five (5) days on-site at our San Francisco, California properties.  Attendance at or remote availability in the evenings or weekends may be required for projects and/or emergency situations . This position is not eligible for immigration support or sponsorship now or in the future. The ideal candidate must take the initiative to lead on projects and ongoing efforts and give direction but must also be comfortable collaborating with multiple stakeholders working on the properties. Problem-solving and communication abilities are equally important.   Responsibilities Accountable for all aspects of engineering and technology activities at the assigned properties to ensure business objectives are met. Serves as the primary technical authority and technical interface for engineering team, property management and asset management at the properties. Recommends and makes strategic supervisory decisions in conjunction with the national Director of Engineering. Assists in creating and ensuring compliance with departmental policies, standards, and procedures. Recommends appropriate staffing levels and coordinates activities of third-party engineering staff. Evaluates repair/maintenance/upgrade contractor qualifications and recommendations and ensures proposals have sound solutions and schedules and drives affordability. Provides status updates to the property team of contractor activities.  Administers contracts. Supervises and reviews all technical operations of MEP/LS systems and equipment including but not limited to air handling & distribution, water pumping & distribution, hot water & steam boilers, district steam, domestic hot water, chillers and cooling towers, water quality & treatment, building management/automation systems, electrical power and control systems, teldata & networking, fire alarm & fire protection systems, and other commercial building systems of various configurations and vintages. Manages all facets of inspections and surveys, including energy audits and analysis, HVAC, electrical and plumbing systems, environmental compliance, and third-party Develops and provides for ongoing improvement of preventive maintenance and engineering procedures & programs, hazardous materials communications plan, and indoor air quality programs. Responsible for maintaining regulatory requirements and rectify building, code or fire violations. Oversees implementation of programs to ensure compliance with life safety programs and procedures, evacuation plans, domestic water quality control and water treatment programs, and environmental and workplace safety Leads an emergency response program when necessary and appropriate. Recommend and estimate property repairs and improvements for inclusion in the annual operating and capital budgets. Evaluate and recommend building automation, energy management and automatic temperature control Conduct assessment of physical property, mechanical, electrical, and other building systems as needed or requested. Review, assess and provide recommendations on property Oversee execution of deferred maintenance and MEP enhancement capital Oversee tenant-related construction and renovation activities to ensure building integrity, including pre-construction review of drawings with the project management and property management teams. Ensure a high level of customer service is being delivered to the tenants and interactions are handled professionally, ethically and with poise, diplomacy, and courtesy. Utilize and implement technology to engage the operations of the property. Maintain up-to-date records. Assist with due diligence and building evaluations for possible acquisitions or development Perform other duties as assig Qualifications 10+ years of facilities engineering and operations experience, required. Strong technical knowledge of building systems, plumbing, fire life safety, electrical, mechanical, HVAC, etc. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Exposure to life science, medical office, laboratory buildings, data centers and/or critical infrastructure are a plus. Proficiency in problem-solving