Senior Manager, Learning & Development

Who We Are   Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.   We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.   Who You Are   You are a pragmatic, hands-on learning leader who believes learning should directly enable business performance - not exist as a standalone function. You thrive in lean environments where you are responsible for both defining direction and delivering outcomes. You are comfortable operating as a senior individual contributor, partnering closely with leaders across the organization, and building solutions from the ground up. While you may not have a clinical background, you are comfortable working with and delivering training to clinical teams. You are energized by translating ambiguity into practical, scalable approaches that help teams perform at a high level, especially in operational and clinical settings.   Your Role   As Senior Manager, Learning & Development , you will serve as Evergreen’s primary learning leader and builder, owning the design and delivery of our most business-critical learning priorities. Reporting to the SVP of People, this role is focused on enabling execution, ensuring teams can perform effectively in their roles. You will partner closely with Clinical Operations and Technology, lead onboarding, strengthen manager capability, and build clear development pathways for employees. This is a highly hands-on, cross-functional role. You will personally design and deliver Evergreen’s highest-impact programs, leveraging partners and lightweight tools to scale your work. This role is best suited for a builder who is comfortable owning strategy and execution end-to-end without a large team. Evergreen has ~200 employees today. You should be comfortable operating at this stage and pace. Additional details: Remote role; must work 9am–5pm CT core hours Learning stack includes WorkRamp (LMS), Articulate, 7Taps, Tango, LinkedIn Learning, and Microsoft tools (including Copilot) Role Responsibilities   Responsibilities will vary based on business priorities, but this role’s primary duties include the following:   Learning Strategy & Program Delivery Define and execute a focused learning strategy aligned to Evergreen’s highest-priority business needs Build scalable, blended learning experiences for a distributed workforce Leverage AI-enabled tools to improve speed, quality, and scalability of content development Personally design and deliver high-impact learning programs, including: Clinically focused training (in partnership with Evergreen's Clinical Educator and IT Technical Trainer) End-to-end employee and leader onboarding (with strong emphasis on clinical onboarding) Manager and leadership development programs Employee career growth and development programs Learning support for company-wide and external initiatives (e.g., all-hands, provider education) Mandatory compliance training in partnership with Legal/Compliance Examples of deliverables include: Role-based training for workflows or system updates, structured onboarding curricula and learning paths, leadership programming, career frameworks, company-wide training content, compliance training execution and tracking, competency validation programs, and just-in-time learning resources. Clinical Training & Cross-Functional Partnership Act as a key learning partner to Clinical Operations, aligning training to care delivery workflows and performance expectations Prioritize learning investments based on clinical and operational needs Partner closely with Clinical Educator and IT Technical Trainer to integrate subject matter expertise into programs Translate business and clinical requirements into practical, performance-driven learning solutions Influence stakeholders without formal authority, grounding recommendations in outcomes Program Execution & Measurement Define and track success through: Learning adoption and engagement Business outcomes (e.g., time-to-productivity, manager effectiveness, employee satisfaction, retention, operational performance) Continuously iterate programs based on results and feedback Ensure learning efforts are prioritized, communicated clearly, and aligned to operating cadence Learning Technology & Vendor Management Own and optimize Evergreen’s learning technology ecosystem (LMS, authoring tools, content management) Manage vendors with a focus on efficiency and measurable value Identify opportunities to simplify tools, content, and processes Learning Infrastructure & Enablement Establish lightweight standards, templates, and tools to scale learning without unnecessary complexity Oversee content quality and end-to-end learner experience Partner with subject-matter experts across the organization rather than owning all specialized content directly Leverage limited resources (e.g., contractors, tools) to extend impact What Success Looks Like (12-18 Months)    Learning is embedded in Evergreen’s operating rhythm, including onboarding, manager expectations, and key initiatives Clinical training is integrated into workflows and viewed as essential to execution Onboarding is streamlined and reduces time-to-productivity, particularly for clinical hi