Vice President, Clinical Operations

Who We Are   Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.   We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.   Who You Are   You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.    Your Role   As a Vice President of Clinical Operations with Evergreen Nephrology, you are a senior clinical operations leader responsible for the performance, scalability, and continuous improvement of enterprise clinical programs. This role provides strategic and operational leadership across clinical programs, with accountability for clinical quality, HEDIS/Stars performance, utilization outcomes, patient engagement, and value-based care results.    This leader will translate clinical strategy into scalable operating models, workflows, technology requirements, and performance management systems that support disciplined execution across markets and programs. The VP will partner cross-functionally to improve outcomes, reduce total cost of care, strengthen care coordination, and ensure patients receive the right care at the right time in the right setting.    The ideal candidate is a licensed clinician and proven operator with hands-on experience leading technology-enabled clinical programs in a complex, fast-paced healthcare environment. They bring a track record of implementing and optimizing care management platforms, building high-performing teams, and driving measurable improvements in quality, utilization, engagement, and operational performance.    This role oversees programs including CKD Navigation, Post-Acute Care optimization (PAC), Compassionate Care (ECCP) and palliative pathways, Pharmacy, and future clinical programs as the organization continues to scale.    Role Responsibilities   Own performance across CKD Navigation, PAC, ECCP, Pharmacy, and future clinical programs    Ensure clinical programs align with value-based care contract requirements, quality goals, utilization targets, and enterprise clinical strategy    Lead program integration, stabilization, and scaling across markets and payer partnerships    Translate clinical priorities into workflows, protocols, technology requirements, reporting needs, and frontline execution    Serve as the senior escalation point for program risks, performance gaps, and complex operational challenges    Partner with Central Quality to translate enterprise quality strategy into program level execution, workflow design, and frontline accountability    Partner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platform functionality, clinical workflows, reporting, and patient engagement capabilities    Lead and advance technology enabled care delivery models that improve patient engagement, documentation accuracy, workflow efficiency, communication, and measurable outcomes    Support integrated patient engagement strategies across outreach, communication, care coordination, and campaign-based workflows    Drive data integrity and reporting alignment across Evergreen technology platforms and operational reporting systems    Own program level KPI performance and use rapid cycle improvement to identify and close performance gaps    Build and develop high performing clinical leadership teams with clear role clarity, performance expectations, and accountability structures    Lead operational integration across programs to create a more coordinated patient and provider experience    Other duties consistent with this role, as assigned.   Required Qualifications   Licensed clinician with experience in direct patient care and clinical operations.    Backgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicine    Experience leading clinical operations in value-based care, provider enablement, population health, or complex chronic care models.     Experience partnering with physician leaders and building strong clinical relationships.     Strong working knowledge of HEDIS, Stars, quality performance, utilization management, and value-based care economics    Hands on experience implementing, optimizing, or operationalizing care management platforms, clinical workflow tools, or patient engagement capabilities    Experience translating operational needs into technology requirements and ensuring platform workflows support real frontline execution    Experience using digital engagement, communication workflows or campaign-based outreach to improve patient engagement and program performance    Ability to lead across centralized and embedded teams, multiple markets, and matrixed partners    Proven ability to manage outcomes in