Staff Product Manager, Metacognition

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 4/6/2026 Anticipated Posting Close Date*: 6/15/2026 *Job posting may close early due to the volume of applicants. Staff Product Manager, Metacognition Fastly is looking for a Staff Product Manager to help define and lead our next-generation platform intelligence experience as part of the Metacognition Team. This team is responsible for how customers understand, trust, and act on everything happening across the Fastly platform, from performance and reliability to security and cost. Our mission is to provide the reporting, analysis, visualizations, intelligence, and underlying data pipelines that help customers navigate constant uncertainty and continuously adapt. You’ll play a central role in shaping how signals across the platform become clear, actionable insights, from developer workflows all the way to executive-level narratives. This role sits at the intersection of observability, security intelligence, reporting, and platform UX, and is critical to Fastly’s broader platform and growth strategy. What You'll Do: Own and drive the vision and roadmap for Fastly’s intelligence layer, spanning observability, reporting, security insights, and executive-level summaries Define what signals matter across the platform—performance, reliability, security, and usage—and ensure they are accessible, trustworthy, and actionable Translate complex system behavior (logs, metrics, events, threats) into intuitive visualizations and narratives for both technical users and business stakeholders Partner with engineering to evolve data pipelines, ingestion, and analysis systems that power real-time and historical insights at scale Collaborate with design to create cohesive, unified experiences across dashboards, alerts, and reporting surfaces Work cross-functionally with security, platform, and go-to-market teams to ensure insights reflect real customer value and drive adoption Define and track success metrics that demonstrate both customer value (time-to-insight, actionability) and business impact (adoption, expansion, retention) Help tell the story of Fastly’s value—internally and externally—by enabling customers (and our teams) to clearly see the impact of the platform What We're Looking For:  7+ years of product management experience, ideally in developer tools, observability, security, or platform infrastructure Strong understanding of logs, metrics, and event-driven systems—and how they translate into real-world debugging, optimization, and decision-making Experience turning complex data into intuitive user experiences, dashboards, or reporting tools Demonstrated ability to operate across multiple domains (e.g., observability + security + UX) and bring them into a cohesive product vision Strong customer empathy, with the ability to translate raw signals into meaningful insights and actionable outcomes Experience working cross-functionally with engineering, design, marketing, and sales to deliver impactful products Excellent communication skills, including the ability to connect technical details to executive-level value We’ll be super impressed if you have experience in any of these:  Observability tools like Datadog, New Relic, Grafana, or OpenTelemetry Security analytics, threat intelligence, or attack visibility systems Building unified dashboards or reporting systems that serve both technical and business audiences Edge computing, CDN infrastructure, or distributed systems Data analysis and experimentation (SQL, Amplitude, Mixpanel, etc.) Designing insight-driven product experiences in SaaS platforms Work Hours:   This position will require you to be available during core business hours.  Work Location(s) & Travel Requirements:   For role with a flexible work location (office/hybrid or remote) The preferred locations for this position are: San Francisco, CA New York, NY Denver, CO Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.   There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $211,370.00 to $253,644.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits:  We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?  We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (L