Technical Product Manager

Fingerprint  empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies.  We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub). We have raised $77M  and are backed by Craft Ventures (previously invested in  Tesla,  Facebook,  Airbnb  ), Nexus Venture Partners (previously invested in Postman , Apollo.io, MinIO , Druva) and Uncorrelated Ventures (previously invested in  Redis,  Rollbar  &  Gradle ). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. We're looking for a Technical Product Manager to own setup, configuration, and management workflows for our device intelligence platform and a Technical Product Manager to own end-to-end data lifecycle for our device intelligence platform — from how signals are collected in the field, through storage and processing, to the query and reporting experiences our customers and internal teams rely on every day. You’ll partner with product and design to define how users experience Fingerprint or what users can see and do with their Fingerprint device data. You'll translate customer feedback and internal needs into a prioritized roadmap for our Analytics Dashboard, Server APIs, and MCP experiences — covering setup or query UX, report templates, data freshness SLAs, and export flows. You’ll maintain a clear, well-reasoned roadmap across interconnected surfaces (APIs, Dashboard, MCP Server). You'll run quarterly planning, write crisp PRDs, manage dependencies across teams, and communicate trade-offs to stakeholders at all levels. You’ll also coordinate with product marketing to plan and execute launches — from go-to-market timing and messaging alignment to post-launch enablement. You'll own documentation updates and help drive internal- and customer-facing training materials and best practices content, ensuring customers can actually adopt what we ship. This means working across engineering, PMM, and customer success to keep education artifacts current and sequenced with the release calendar. General Requirements: Education: You have a Bachelor's Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus. Product experience: You have 3+ years of product management experience, ideally on an existing product incorporating both dashboard and API experiences through a growth or scaling phase Technical fluency and developer experience: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated. You understand API-as-a-product thinking and can define durable object models, versioning strategies, and deprecation policies. You can reason about docs, error messages, SDK ergonomics, and workflow design as core to adoption and success Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, and positioning, and understand how product decisions affect the commercial motion. Documentation: You have experience owning documentation updates, migration guides, and operational runbooks for your area of expertise, working with product marketing and customer experience to ensure releases are usable end-to-end with clear communication and rollout plans. Background Specific to the configuration and management Role: You’ll be driving the roadmap for how customers and internal teams onboard and set up Fingerprint deployments (org/project/environment setup, keys, SDK/application settings), configure product behavior and controls (rules, policies, allow/deny lists, thresholds, feature toggles where applicable), manage permissions and access (roles, scoped access, key management, auditability), and monitor health and ensure operational reliability (alerts, status/diagnostics, usage & limit visibility, error observability, troubleshooting workflows) Admin & management workflows: You have experience building products for setup, configuration, permissions, and operational management Security & access control instincts: You can work with engineering/security to design robust authentication, authorization, and auditability patterns Cross-surface systems thinking: You can keep Dashboard, APIs, and MCP aligned so terminology, capability, and behavior remain coherent Background specific to the data capture-to-insights Role: You’ll drive the roadmap for device data collection through our JS Agent — defining instrumentation contracts, managing schema evolution, and ensuring reliable delivery to our Server APIs. You'll own the complete program across ingestion, storage, and processing, working closely with engineering to balance reliability, cost, and scale. You’ll also partner with product and design to define