Senior Manager, Supplier Performance

Summary The Senior Manager of Supplier Performance leads the supplier-facing supply chain function responsible for supplier readiness, performance, and execution across all programs. This role ensures critical suppliers are aligned to program requirements, schedules, and technical expectations, including delivery of both product and required technical/certification data. The Senior Manager establishes and drives supplier integration processes, risk management discipline, and recovery execution across a complex, design-to-order supply base. Working closely with Procurement, Material Planning, Material Program Management (MPM), and Logistics, this role ensures supplier execution supports program readiness, schedule performance, and financial outcomes. This position is a key enabler of program success, responsible for preventing downstream disruption by ensuring supplier readiness, alignment, and accountability from early design through installation and delivery. Essential Duties & Responsibilities Lead the supplier integration and performance function - Establish clear ownership, roles, and operating structure for managing supplier execution across all programs and commodities. Own supplier performance across the supply base - Ensure delivery reliability, schedule adherence, and execution performance for critical suppliers supporting program milestones. Own and enforce the supplier risk management framework - Establish and maintain consistent processes for identifying, assessing, and mitigating supplier risks across all programs. Drive supplier readiness and program alignment - Ensure suppliers are prepared for development, qualification, and production phases, aligned with program schedules and requirements. Own supplier escalation and recovery execution model - Lead structured escalation processes and ensure effective recovery plans are implemented for underperforming suppliers. Ensure delivery of product and required technical/certification data - Establish expectations and oversight to ensure suppliers meet both hardware and documentation requirements. Partner with Procurement on supplier strategy and sourcing decisions - Provide input on supplier capability, performance, and risk to support sourcing and contracting decisions. Align with Material Planning and MPM to support program execution - Ensure supplier commitments, risks, and execution plans are integrated into material readiness and program structures. Establish supplier performance metrics and reporting - Define and monitor KPIs related to delivery, schedule stability, and execution performance. Develop and lead the SIP team - Build capability across Specialists, Senior Specialists, and Leads, ensuring consistent execution and professional growth. Drive continuous improvement across the supply base - Improve supplier reliability, capacity alignment, and execution performance through targeted initiatives. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Greenpoint Core Competencies Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation. Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods. Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance. Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests. Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Job Core Competencies Cooperation – Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations and works actively to resolve conflicts. Written Communications - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, and presents numerical data effectively. Planning & Organization – You prioritize and plan work activities, you use time efficiently, you plan for additional resources, you integrate changes smoothly, you set goals and objectives, and you work in an organized manner. Oral Communications – You speak clearly and persuasively, you listen and get clarification, you respond well to questions, you demonstrate group presentation skills, and you participate in meetings. Summary of Education, Experience & Certification Education: Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related field required. Advanced degree (MBA or Master’s in Engineering/Operations) is a plus. Experience: Minimum of 10 years of experience in supply chain, supplier management, program management, or operations within aerospace or complex manufacturing environments Demonstrated experience managing critical suppliers and complex assemblies or systems, preferably in a design-to-order or program-based environment Proven ability to lead cross-functional teams across Engineering, Procurement, Operations, and Program Management