Senior Product Manager, Growth & Enrollment

Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You'll Do   As a Senior Product Manager, you will shape how patients enter and engage with Imagine Pediatrics - from initial health plan eligibility through enrollment and early care experiences.   You will own the systems and workflows that power  new market launches , ensuring newly eligible patients are accurately identified, routed, and supported through Outreach and into care. This includes building for the teams responsible for enrolling families (our Outreach organization) and ensuring a seamless handoff into clinical workflows within Care Hub.   This role sits at the intersection of  growth, operations, and care delivery , and is ideal for a product leader who enjoys translating complex, real-world workflows into scalable systems that drive both business and patient impact.   Own top-of-funnel patient journeys   Design and optimize the end-to-end experience from  eligibility → outreach → enrollment → first clinical interaction     Build systems that support  new health plan and market launches , ensuring accurate patient identification and onboarding    Partner with Outreach (call center) teams to improve  conversion, efficiency, and experience     Identify and reduce friction across the funnel to lower  cost of acquisition (CAC)  and improve early engagement    Map and operationalize complex workflows   Deeply understand and document workflows across  health plan data ingestion, eligibility logic, outreach operations, and care team handoffs     Translate fragmented processes into clear, scalable product systems    Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs    Drive product discovery and execution   Lead the full product lifecycle using a build–measure–learn approach    Conduct discovery across operations, clinical teams, and leadership to understand constraints and opportunities    Define product strategy and deliver iterative improvements focused on measurable funnel performance    Partner cross-functionally   Work closely with  operations, outreach leadership, clinical teams, engineering, and data     Align stakeholders across go-to-market, care delivery, and product    Navigate tradeoffs between growth, operational efficiency, and clinical quality    Deliver measurable business and patient outcomes   Improve  enrollment conversion rates, time to first meaningful interaction, and early engagement durability     Reduce operational inefficiencies and cost to acquire and onboard patients    Ensure new patient cohorts successfully transition into ongoing care    Develop domain  expertise   Become an expert in  pediatric value-based care, Medicaid populations, and health plan partnerships     Stay informed on best practices in  care management, patient engagement, and operational scaling     What You Bring & How You Qualify  First and foremost, you’re passionate about improving access to care for children with complex medical needs and building systems that make it easier for families to engage.   You thrive in messy, operationally complex problem spaces and enjoy turning fragmented workflows into clear, effective systems.   5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms    Experience owning products that drive  conversion, onboarding, or top-of-funnel engagement     Strong ability to map and simplify complex workflows across multiple teams and systems    Proven track record of driving cross-functional execution across product, engineering, and operations    Comfort working closely with operational teams (e.g., call centers, outreach, or care coordination)    Experience defining and improving metrics such as  conversion rate, CAC, time to value, or engagement     Excellent communication skills across technical and non-technical stakeholders    Bonus if you have experience with:   Health plan integrations, eligibility systems, or payer-driven workflows    Care management platforms or clinical operations    Medicaid populations or value-based care models    Building tools for non-technical operational users   What We Offer (Benefits + Perks)   The role offers a base salary range of $150,000 - $180,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.  We provide these additional benefits and perks: Competitive medical, dental, and vision insurance  Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability  Life insurance at 1x annual salary  20 days PTO + 10 Company Holidays & 2 Floating Holidays   Paid new parent leave Additional benefits to be detailed in offer  What We Live By We’re guided by our five core values: Our Values: Children First.  We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust.  We listen first, speak second. We build lasting relationships by creating shared understan