RFP - Workforce Capability Development and Platform Solution

PLEASE NOTE: This is an RFP, not a job application. Proposals submitted through Greenhouse will not be reviewed. All submissions must be emailed to [email protected] . Who We Are Imagine Worldwide is a nonprofit organization on a mission to empower millions of children with the literacy and numeracy skills they need to reach their full potential. Imagine exists to demonstrate that children with personalized technology in their hands can become literate and numerate with little or no adult instruction. We are partnering with organizations across the globe to pilot promising autonomous learning solutions, building an evidence base on what works, why, and under what conditions, and using data to drive continuous improvement of content, approach, and implementation. We believe child-directed, tech-enabled learning can deliver foundational literacy and numeracy skills to hundreds of millions of children, increasing their educational opportunities and improving their health, wealth, and social outcomes. In our programs, learners use custom tablets and headsets that rotate among as many as eight children per day. Children drive their own learning at their own pace, using software developed by our partners onebillion , which provides a complete, research-based curriculum and pedagogy. The software can be adapted to each child’s cultural and linguistic context, enabling deployments in multiple countries, languages, and contexts — in-school, out-of-school, and refugee camps. Our evidence-based model, rigorously proven across nine randomized controlled trials (RCTs), currently operates in seven Sub-Saharan African countries, delivering measurable learning gains in some of the world’s most challenging environments.  As we scale toward our goal of universal literacy, including massive initiatives like the BEFIT program serving 3.8 million children in Malawi, our internal operations must keep pace. To achieve this, we require a workforce development partner who can meet the same standard of precision and effectiveness we apply to our student-facing programs. Purpose of this RFP Imagine Worldwide seeks a comprehensive learning solution that supports organization-wide capability building across onboarding, mandatory policy training, operational processes, role development, and ongoing professional development for our 90-person global team. We invest significantly in recruiting and placing the right people in the right roles. That investment requires an equal commitment in how we onboard, train, develop, and equip our staff to strengthen core competencies, adapt to new responsibilities, and deliver at their optimal level throughout their tenure.  To deliver on that commitment, we are issuing this Request for Proposals to identify a qualified African-based vendor to design, build, and deliver a competency-based learning ecosystem, including content creation, microlearning delivery, and a hosted platform. The solution must be grounded in evidence of its ability to drive operational excellence and strengthen the performance and capacity of our global team. We are looking for a partner who can provide role-specific learning paths, organization-wide mandatory training (e.g., Child Protection Policy, SWAP Process), and ongoing professional development, all delivered through a hosted learning platform and benchmarked against internationally recognized standards and frameworks. Where international competency standards exist, all skills-based training must be mapped against them, including but not limited to ISO 10015:2019, and vendors must clearly indicate which standard applies to each skill domain. Our standard is that every staff member is enabled to perform at a world-class level through relevant learning experiences, grounded in evidence, and aligned with recognized standards of competence. We invite qualified vendors to demonstrate their ability to meet this expectation and deliver a solution that can support our organization as it grows in scale and complexity. Core Objectives Our primary goal is to adopt a Competency-Based Workforce Model . We require a solution that delivers on four core objectives: Organization-Wide Mandatory Training: Concise, trackable modules for all staff on critical policies and processes, including HR and Child Protection Policies, SWAP Process, Deviations Management, Risk Management, Program Metrics, and Internal/External Reporting. Each module must carry automatic certification and full compliance reporting. Tailored Role-Specific Training: Learning paths designed specifically for the technical requirements of each role within Imagine Worldwide. This includes everything from Field Implementation and Government Liaison work to Data Analytics and Program Management. Ongoing, Measured Professional Development: Learning must be a continuous journey. We require a roadmap that includes micro-credentials and formal certification benchmarked against international standards to track and reward the growth of our staff over time. Exceptional and Culturally Relevant Onboarding: A rapid-deployment system that integrates new hires into our mission, culture, and operational philosophy. Scope of Work To ensure operational alignment and minimize deployment risk, this project will be executed in two distinct, iterative phases:   Phase 1: Proof of Concept (PoC) – The SWAP Process: The vendor will design, package, and deliver a microlearning intervention focused exclusively on our priority capability: The SWAP Process. This initial phase will serve to test and validate the content framework, user engagement, and knowledge mastery mechanisms across global and country teams before full-scale deployment. Phase 2: Organization-Wide Strategic Scaling: Upon successful verification and completion of the PoC, the vendor will systematically scale the methodology to analyze, audit, and build out learning paths for all remaining organizational capabilitie