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Experience Without Limits. Come shape the future of brand experience.
At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.
That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.
Experience without limits — in your work, your growth, and your impact.
**must be able to work hybrid in NYC/Boston/Chicago*
Summary
The Account Director (experiential/events) grows client relationships and revenue through the effective delivery of Jack offerings, working with members of the agency's senior leadership team, serving as a trusted advisor to the client, and leading cross-functional teams to deliver flawless brand experiences for B2C clients.
Responsibilities
Great work
Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency
Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans
Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way
Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items
Responsible for project process from planning to creative through execution
Partner with Strategy to develop and implement measurement metrics
Accountable for fiscal health of account(s) and overall revenue, and growth;
Oversee collaboration of cross-disciplinary internal teams
Confidently negotiate with external parties, such as influencers and media partners in order to create successful collaborations on behalf of the client
Ensure that an opportunity brief is developed to set the stage for strategy development
Collaborate with Strategy and Creative to ensure all creative content and agency solutions address the business need
Contribute new ideas in creative brainstorms to generate ideas for clients, represent client interests and clearly communicate to internal team
Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings
Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients
Grow business
Grow client revenue and oversee client profitability, resulting in year-over-year growth
Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, own deliverables (RFP or pitch deck)
Act as subject matter expert on best practices bringing to bear significant experience and insight daily
Partner with Brand Marketing to develop Award submissions and Case Studies
Grow people
Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
Coach and oversee junior team members on execution of all individual job details
Develop talent of junior team by providing challenging assignments and ongoing constructive feedback
Qualifications
8+ years of experience with some of them being in an experiential agency environment OR events and business leadership capacity
Growth oriented with a track record and willingness to grow revenue and expand your assigned accounts
Interested in and capable of eventually managing direct reports and mentoring others
Inspire and drive a spirit of teamwork and collaboration
Demonstrates ability to anticipate and resolve team challenges in a complex environment
Lead / facilitate collaboration among internal and client teams
Effectively present to diverse groups of varying size
Clearly communicate understanding of client objective and goals to internal teams
Create and communicate a cohesive plan or strategy
Lead and influence conversations
Proven success as a trusted advisor to the client
Demonstrates subject matter expertise and industry knowledge
Exhibits deep knowledge of client marketing and business objectives
Demonstrates financial fluency and ability to manage complex budgets and forecasts
Can solve complex problems or issues independently and expeditiously
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***JOB SCAM ALERT***
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com ” or “@jackmorton.co.uk” or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
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