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The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.
What you will do:
Create and drive revenue within a specified region or list of accounts
Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
Provide recommendations based on a customer’s business needs and usage patterns
Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.
Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
Educate and effectively communicate to customers the value of Cash Advance
Develop trusted internal and customer relationships to created win-win sales relationships
Effectively manage a pipeline working within a defined sales process
Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal
What we are looking for:
Bachelor’s degree or equivalent combination of education and job experience preferred
1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
You have experience (and should enjoy!) collaborating with internal sales teams
Experience selling that can be used across multiple products. You have experience selling across different industries
Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
Effective in (and should enjoy!) collaborating with internal sales teams
Experience engaging and building a presence with customers using communication tools
Understanding of and experience with CRM programs (Salesforce preferred)
Excellent verbal and written communication skills as well as a strong sense of accountability
Ability to compute basic business math
Preferred Skills:
Strong organizational skills, adaptability, and ability to work on multiple projects
Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
Strong interpersonal skills and professionalism
Consultative selling experience
Prospecting skills
Competitive spirit
Resourceful
Welcoming of feedback / coaching
Drive for hitting your metrics
Solution selling ability
Discovery skills
Objection handling skills
Planning and closing skills
Can collaborate and influence in a team environment
Kapitus Total Rewards Package Includes:
Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
LifeBalance Program: Enhance your lifestyle with