Manager, Main Operations Center

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.    The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.    Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Main Operations Center (MOC) The  Manager, Main Operation s Center (MOC Manager)  reporting to the Senior Director, C3  (Communication, Command, Coordination) within the Operational Planning team,  is responsible for  the  design and   implementation  of the operational framework  of  the Main Operations Center  (MOC)  which will be the central h ub for  operations during  the LA28 Olympic and Paralympic  Games .     The MOC  will be  the fusion c enter of the Games, connecting all operational sites, functional areas, stakeholders, and delivery partners .  The  term  delivery partners  refers  to all the partner organizations that are a part of delivering the Games, including local and state agencies,  contractors  and service providers.   Key Responsibilities: The  Manager, Main Operation s Cente r (MOC Manager)  reporting to the Senior Director, C3 (Communication, Command, Coordination) within the Operational Planning team, is responsible for the design and implementation of the operational framework of the Main Operations Center (MOC) which will be the central hub for operations during the LA28 Olympic and Paralympic Games.  The MOC will be the fusion center of the Games, connecting all operational sites, functional areas, stakeholders, and delivery partners .  The term delivery partners refer to all the partner organizations that are a part of delivering the Games, including local and state agencies, contractors and service providers.   As the MOC Manager, this role will be responsible for:    Main Operations Center (MOC) : Prior to the Games, be a primary facilitator for managing the design, construction, and implementation of the MOC layout as well as its internal processes and procedures. During the Games, serve a critical role within the MOC Management Team, the central hub for Games-time operations that is connected to all competition and non-competition venues, and partner operations centers.  Operational framework and structures : support the establishment of how LA28 and its delivery partners will be physically and functionally organized and structured for Games-time operations Information-sharing : recommend what and how information will be shared across the Games delivery ecosystem (100+ operational sites across different municipalities and regions). This will include developing information sharing systems that the MOC will operate through during Games time.   Decision-making : distilling inputs to provide actionable information to facilitate decision making at tactical, operational, and strategic levels. Issue resolution : developing the process and systems for issue escalation and resolution during Games operations. Situation response : support the process for managing and responding to incidents and exceptional situations.   Serve as primary project manager for Main Operations Center (MOC)   In coordination with functional areas and delivery partners, plan the layout for the MOC that maximizes efficiencies and headcount.  Guide the construction and scaled buildout of the MOC to utilize its operation for training and exercises.  Develop standard operating procedures and trainings for MOC positions during Games operations. Enhance staffing and workforce discussions to ensure that each position and the MOC as a whole is staffed and rostered appropriately.   Design the operational framework and structures:   Plan and implement an organizational blueprint for Games-time communication, command and coordination, integrating input from internal functional areas. Define roles, responsibilities, and reporting lines across LA28 and partners to ensure operational clarity and effectiveness. Facilitate alignment workshops to ensure all stakeholders understand and adopt the framework.   Define information-sharing processes:   Identify and solidify critical information flows and touchpoints within the Games delivery ecosystem. Advise protocols for timely, accurate, and secure information-sharing between LA28 and delivery partners. Select, implement, and oversee digital information systems for real-time operations management (e.g., dashboards, issue management system). Create documentation and training materials to support ensure information-sharing standards are understood and followed.   Define decision-making processes   In coordination with internal functional areas, develop escalation paths and threshold criteria for critical information.   Develop decision matrices and criteria for routine and urgent Games-time decisions. Facilitate cross-functional alignment on decision-making protocols and ensure buy-in from all partners. Document and communicate decision processes and outcomes, serving as a centr