Business Operations & Strategy Associate

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.    Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.   But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.    So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true?  Take it from our employees.   Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.   What you'll do:   At NinjaTrader, the Strategy and Business Operations team sits at the intersection of leadership, analysis, and execution. As a member of this team, you'll take on the company's highest-impact and most complex challenges, turning strategy into action, equipping leadership with the insights needed to make confident decisions, and building the operational foundation that allows every team to perform at its best.   In this role you will:   Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions    Partner with senior leadership to develop and execute business unit strategies    Build business cases to support investment decisions and key strategic initiatives    Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities    Analyze customer behavior and business performance to generate actionable insights    Define, track, and report on key business metrics and KPIs aligned to strategic goals    Manage project timelines and milestones ensuring accountability across stakeholders    Help streamline processes and improve how work gets done across the organization    Build relationships across teams and act as a thought partner to business leaders    Prepare executive-facing materials, including MBRs, QBRs, and strategic updates    Communicate insights and recommendations clearly to drive decision-making    Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business    Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making    Champion AI adoption by partnering with stakeholders to embed AI into core processes    What you'll need:   2–4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles    High ownership, strong work ethic, with a bias toward action and execution    Ability to operate independently and manage multiple workstreams    Structured problem-solving skills; able to break down ambiguous problems into clear components    Ability to synthesize complex data into clear insights and recommendations    Experience in PMO / project management, managing cross-functional workstream    Strong prioritization skills across multiple competing demands    Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)    Ability to build financial models, forecasts, and business cases    SQL and data visualization tools (Looker, Tableau, etc.) preferred; Python a plus    Clear and concise written and verbal communication    Strong PowerPoint / presentation skills to executive stakeholders    Ability to build relationships and influence stakeholders across functions    Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)    Familiarity with growth funnels, experimentation, or performance optimization    Compensation:   The salary range for this role will be $100,000.00 - $120,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).   Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.   Location:   This role is based in Chicago, IL. We are not open to remote candidates for this role   Hybrid:   For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In additio