Senior Strategic Program Manager

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview Rithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create scalable patterns that improve execution and business outcomes. As a Senior Strategic Program Manager you are responsible for leading execution across high-priority strategic initiatives, including mergers and acquisitions (M&A), corporate development, AI transformation, and enterprise operational priorities. Serving as a strategic partner to executive leadership, you will drive cross-functional coordination, program governance, executive reporting, and operational execution across a complex portfolio of initiatives. This role combines strategic program management, business transformation, and operational leadership to ensure initiatives remain aligned, risks are proactively managed, and programs move from strategy through execution with speed, accountability, and transparency. Success in this role requires strong executive presence, operational rigor, analytical thinking, and the ability to leverage AI-enabled tools to improve visibility, efficiency, and decision-making. Responsibilities Strategic Program Leadership Lead execution and coordination of complex strategic initiatives, including M&A integration activities, AI transformation programs, and enterprise operational priorities Partner closely with executive leadership to translate strategic priorities into actionable plans, timelines, milestones, and governance structures Drive accountability across cross-functional stakeholders to ensure initiatives remain aligned to business objectives and execution commitments Identify dependencies, risks, resource constraints, and escalation points across multiple concurrent initiatives Support strategic planning, prioritization, and operational alignment activities tied to corporate objectives and organizational transformation efforts Corporate Development & Transformation Support Coordinate integration workstreams across functional areas to support acquisition onboarding, operational alignment, and post-merger execution Monitor integration milestones, issue resolution, organizational dependencies, and readiness activities across acquired entities and strategic initiatives Support due diligence, operational assessments, integration planning, and transformation readiness activities as needed Assist with organizational change management and communication efforts tied to strategic transformation initiatives Support operational optimization and continuous improvement initiatives that improve scalability and organizational effectiveness Executive Operations & Business Management Support executive leadership in managing strategic priorities, operating rhythms, leadership meetings, action tracking, and cross-functional follow-through Prepare executive-level presentations, dashboards, status updates, business reviews, and strategic communications for leadership audiences Develop scalable reporting frameworks, KPI tracking, and executive visibility mechanisms to improve decision-making and organizational alignment Facilitate planning processes, prioritization discussions, governance reviews, and operational cadences across stakeholder groups AI-First Operations & Process Optimization Leverage AI-enabled tools, automation, and scalable workflows to improve program execution, reporting, operational efficiency, and decision-making Identify opportunities to streamline manual processes and create repeatable operating mechanisms across strategic initiatives Partner with teams to improve adoption of AI-first ways of working and operational best practices Utilize analytics, reporting, and AI-assisted insights to support executive recommendations and business decisions Qualifications  Minimum Qualifications   8+ years of experience in program management, strategic operations, business operations, consulting, corporate strategy, corporate development, PMO, or related functions with 5+ years in a SaaS company or technical e-commerce role  Proven experience leading complex cross-functional initiatives with significant organizational visibility and executive stakeholder engagement Experience supporting corporate development initiatives, organizational transformation programs, or enterprise strategic initiatives Strong project and program management skills with demonstrated ability to manage multiple priorities simultaneously in fast-paced environments Demonstrated hands-on experience and AI fluency including Claude Chat, Cowork or Code to improve operational effectiveness and decision-making in a business environment Strong analytical, organizational, and problem-solving capabilities with attention to detail and operational rigor Experience building executive-level presentations, dashboards, reporting frameworks, and strategic business updates Exceptional communication, facilitation, and stakeholder management skills with the ability to influence across functions and leadership levels Strong proficiency with project management and collaboration tools such as Jira, Asana, Monday.com, Smartsheet, or similar platforms Ability to work standard business hours (8am – 5pm) either East Coast or Central Time Preferred Qualificatio