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Senior Engineer – Whole Vehicle Issue Management

Scout Motors · Charlotte, NC

📍 Charlotte, North Carolina, United States💰 $120,000via greenhousePosted 2026-06-28
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Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Overview We are seeking a highly experienced Senior Engineer – Whole Vehicle Issue Management to lead the tracking, coordination, and resolution of vehicle-level issues during prototype and pre-series phases.   This role acts as the central control point for all vehicle issues, ensuring transparency, prioritization, and timely resolution across cross-functional teams. The position requires strong expertise in structured issue management (JIRA mandatory), a solid understanding of VW Group development processes, and the ability to operate effectively in a German-language engineering environment.   In addition, this role is expected to actively drive AI and digital initiatives to improve issue management efficiency, data transparency, and decision-making.   What you’ll do At Scout Motors, you don't just design vehicles- you shape the future of the road. Our Engineering team is where bold ideas meet rigorous execution, building machines that are as durable and capable as the people who drive them. You'll work shoulder-to-shoulder with brilliant minds across disciplines, turning complex challenges into elegant, scalable solutions that meet the highest standards of safety, performance, and user experience. This is a place where your fingerprints are found on metal – where what you design gets built, driven, and remembered. If you're hungry to engineer something that matters, Scout Motors is where that ambition finds its highest gear.  Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Whole Vehicle Issue Management (Core Responsibility)   Own and manage the central issue tracking for complete vehicle programs   Drive structured issue management processes (Schadentisch) across all vehicle domains   Ensure all issues are:    Clearly documented   Properly categorized and prioritized   Assigned to responsible owners   Maintain full visibility of issue status, progress, and resolution   JIRA-Based Execution (Mandatory Core Tool)   Use JIRA as the single source of truth for all issue tracking   Define and maintain:    Issue structures and taxonomy   Workflows and status logic   Dashboards and reporting views   Ensure strict adherence to traceability, data quality, and update discipline   Drive consistent and scalable use of JIRA across all stakeholders   Schadentisch Coordination & Governance   Lead and prepare regular Schadentisch / issue review meetings   Ensure clear communication of:    Critical issues   Escalations   Blocking topics   Track decisions, actions, and follow-ups   Drive accountability across engineering, validation, and supplier teams   Cross-Functional Alignment   Act as central interface between:    Engineering (all domains)   Validation & test teams   Prototype / garage operations   Suppliers   Ensure alignment on:    Issue understanding   Root cause direction   Resolution timing and priorities   Escalation & Risk Management   Identify and escalate risks impacting:    Vehicle functionality   Test readiness   Program milestones   Ensure transparency of high-risk topics   Support leadership decision-making through structured issue insights   Root Cause & Resolution Follow-Up   Ensure issues are properly investigated (not only symptom-based fixes)   Track root cause identification and corrective actions   Verify closure quality and prevent recurrence   Promote structured problem-solving approaches across teams   AI & Digital Initiatives (Key Differentiator)   Proactively identify and implement AI-driven improvements in issue management processes   Leverage AI tools to:    Automating issue categorization and prioritization   Generate summaries of large issue datasets   Identify patterns, recurring failures, and systemic risks   Improve JIRA usage efficiency through:    Automation rules   Smart workflows   Data structuring and optimization   Develop or support dashboards and insights that enhance real-time visibility   Reduce manual reporting efforts through automation and AI-assisted workflows   Act as a driver of digital transformation within V&V / integration operations   Expected mindset:   Not just using tools — finding better ways of working   Location & Travel Expectations : This role may be ba

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