Sales Development Representative

Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California office.  As a Sales Development Representative, you will: Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs) Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans Schedule product demonstrations for Sales Account Executives  Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends Oversee that our CRM is being utilized and managed effectively Meet and exceed daily KPI’s and monthly quota Help coach and provide light training of new Sales Development Representatives as you grow To be successful in this role, you'll need: Ability and willingness to be a team player by collaborating and leading by example Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer An honest and genuine approach to helping potential customers Resourceful and adaptable to change and feedback that is given Ability to handle objections and proactively address potential roadblocks and/or issues Strong interpersonal skills and friendly professional demeanor on the phone Ability to articulate product value proposition with any level of detail or brevity Bachelor's degree preferred Prefer successful sales experience in a B2B SaaS environment Desire to grow within our organization Bonus: Fluent in Spanish!  This full-time position is compensated at an expected OTE of $80,000-$90,000. This position is also eligible for equity and standard company benefits.  Why Shopmonkey?  Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: 💪🏼 Health & Wellness  Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date  Short term and long term disability  Employee assistance program Reimbursement for a personal health and wellness membership   Generous parental leave  401(k) available upon hire  ✈️ Time Off  11 paid holidays  Flexible time off - take the time off you need!  🥰 Giving Back  Matching donations for approved charitable organizations  Group volunteer efforts  Check out our founder’s story , life page , or hear from real employees about what it’s like to work at Shopmonkey. Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive. About the Industry The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. About Shopmonkey Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.  Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.  In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in  2023,  2024 , and 2026 !  Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that p