Onboarding Enablement Specialist

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.  But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.  We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. What You'll Do As an Onboarding Enablement Specialist to build and deliver best-in-class onboarding experiences across our Revenue organization. This role owns the structured ramp journey for every new revenue hire — partnering closely with Revenue leaders to ensure new team members hit the ground running with the skills, knowledge, and tools they need to succeed. You will also own the ongoing management of our AI role-play content library, enabling reps to practice discovery, objection handling, and demos before they ever step into a live call. Role-Specific Onboarding Design, Delivery & Continuous Improvement Design, build, and continuously improve structured onboarding programs tailored to each Revenue role (SDR, AE, Field Sales, Expansion Sales). Facilitate virtual sessions, maintain LMS content, and coordinate with hiring managers and P&C to ensure a seamless day-one experience. New Hire Progress Tracking & Manager Coaching Plans Own visibility between enablement and the business. Build progress dashboards, develop standardized coaching plan frameworks for managers, conduct regular check-ins, and analyze ramp data to surface trends and flag at-risk new hires early. AI Role-Play Content Library Management Maintain and expand Tekmetric's AI role-play scenario library. Partner with Revenue leaders and SMEs to build new scenarios, manage assignment and sequencing in the LMS, and track completion and scoring data to refine content and report outcomes to leadership. Revenue Leader Partnership & Needs Alignment Act as a trusted partner to Revenue org leaders. Lead recurring stakeholder touchpoints to review onboarding effectiveness, collaborate with Revenue Ops, P&C, and IT on system provisioning, and serve as the internal voice of the new hire experience. Promotional Path Readiness Support Support the delivery of promotional readiness programs (e.g., SDR-to-AE) by assisting with scheduling, content prep, and LMS assignments. Ensure onboarding curricula connect to promotional competency requirements from day one. LMS & Technology Ownership Administer the Revenue org's LMS — managing user provisioning, course assignments, completion tracking, and reporting. Partner with the Sr. Manager of Sales Enablement on platform optimization. What You'll Bring 2+ years in Sales Enablement, Revenue Enablement, Sales Training, or a closely related function Demonstrated ability to build and deliver structured onboarding or training programs — not just maintain existing ones Strong project management skills across multiple programs and stakeholders Experience administering an LMS or similar learning technology platform Comfort with data — able to pull reports, identify trends, and translate into clear recommendations High attention to detail and a bias for organization and documentation High level of comfort using AI tools (Claude and Google Gemini preferred) Nice to Have Experience with AI role-play or conversation simulation platforms (e.g., Quantified, Second Nature, Rehearsal) Familiarity with automotive software, SaaS sales cycles, or similar technical sales environments Experience building or supporting career path or promotional readiness programs Working knowledge of Salesforce, Gong, or comparable sales tools Background in instructional design or adult learning principles Who You Are Successful