Principal Product Manager - Benefits

About this role   As Principal Product Manager for Benefits,  you'll  shape how millions of people understand, access, and use the benefits their employers provide. Benefits are often the most valuable thing employees receive outside their paycheck, yet they  remain  confusing, fragmented, and underused. You  are here to help  change that. Working at the center of our platform,  you'll  define the strategy for how members discover  what's  available to them, navigate complex eligibility rules, and connect to the right care at the right moment.    You will lead the product vision and roadmap for our unified benefits experience across medical, pharmacy, and ancillary programs, built on top of  our internal platform and services .  You’ll  partner closely with engineering, design, data, and product peers across  the organization  to deliver  feature ‑ complete ,  high ‑ reliability  experiences  that help people understand their benefits in a way that makes sense to them.    This is a  principal ‑ level ,  high ‑ leverage   individual contributor  role:  you’ll  be expected to set strategy, drive complex  cross ‑ org  delivery, mentor other PMs, and be the  go ‑ to  product leader for all things benefits  at the organization.   What  you’ll  do   Define and evolve the product vision for how members discover, understand, and use their benefits.   Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components    Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs.   Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, and keep that plan real as priorities shift.   Drive accuracy and efficiency in how we gather benefits information from employers, partnering with content management and implementation.   Define and instrument success metrics for benefits from task completion on "find what's covered" to OE error rates and digital ID card usage.   Partner with client implementation, clinical operations, and support leadership so engineering timelines leave room for training, UAT, and change management before launch.   Ship meaningful improvements on a fast, iterative cadence.   Represent benefits in executive and cross functional forums with crisp narratives, options, and recommendations.   What  we’re  looking for   10+ years of product management experience, including  significant time  as a Senior or Lead PM owning complex,  multi ‑ team  products or platforms.   Deep familiarity with healthcare benefits and data  including  eligibility, plans and plan designs, accumulators/deductibles/OOP max, ID cards, coverage rules, and   claims data ,  and how they show up in  member ‑ facing  experiences.   Proven  track record  shipping both internal and external product experiences in a B2B2C or enterprise SaaS context  with an emphasis on  reliability, correctness, and configuration flexibility.   Demonstrated success leading  cross ‑ org ,  cross ‑ platform  initiatives (spanning multiple apps, services, or interfaces) with hard external dates and real operational consequences.   Strong product sense: you can take dense benefit and platform constraints and turn them into flows that feel simple and trustworthy to members.   Exceptional communication and influence skills — equally effective with engineers, designers, clinical leaders, client teams, and executives.   Naturally  curious individuals who enjoy discovering how things work and finding ways to improve upon them   Humble attitudes and a penchant for solving hard problems   Experience in startup environments is a plus!   Location   You must  be authorized to  work in the United States. Depending on the  position  we may have a preference to a specific  location, but  are  generally open  to remote work anywhere in the US.    Transcarent  is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require  assistance  during the application process, please  don’t  hesitate to reach out   As a remote position, the salary range for this role is: $180,000 — $195,000 USD Who we are     Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the  WayFinding ᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our  WayFinding  experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with  all of  their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit  transcarent.com , and follow us on  LinkedIn .   At Transcarent, our values guide everything we do: People First: We prioritize our Members, clients, and each other in every decision Care: Every decision starts with improving health and care for our Members Resilience: We push boundaries and take the uncharted path to change an industry Results: We take ownership, solve with speed, and deliver for our people and each other Humble and Human: We lead with humility, bring fun to tough moments, and go further together Total Rewards   Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience,