IT Support Technician

About Varda Low Earth orbit is open for business. Varda is accelerating the development of commercial space infrastructure, from in-orbit pharmaceutical processing to reliable and economical reentry capsules.  Varda’s W-Series vehicles are built, designed, and operated by Varda in-house, including the pharmaceutical processing payloads, the capsules, the C-PICA heat shields, and the satellite buses. From life-saving pharmaceuticals to more powerful fiber optics, there is a world of products used on Earth today that can only be manufactured in space. Varda is accelerating innovation in the orbital economy by creating both the products and infrastructure needed so space can directly benefit life on Earth. Our mission is to expand the economic bounds of humankind.   Our team is uniquely suited to accomplishing this goal, with leadership and staff comprised of veterans from SpaceX, Blue Origin, major pharmaceutical companies and Silicon Valley. Varda was founded in January 2021 by Will Bruey and Delian Asparouhov with significant backing from world class investors including Khosla Ventures, Lux Capital, Founders Fund, Caffeinated Capital, General Catalyst, and Also Capital.   Varda is headquartered in El Segundo, California, where we have offices and a production facility where our vehicles, equipment, and materials are built, integrated, and tested. Varda also has offices in Washington, DC and Huntsville, AL.  Join Varda, and work to create a bustling in-space ecosystem. About the Role At Varda, we're building the first routine industrial operations in space — and we need our technology to be as reliable as our rockets. As an IT Support Technician, you'll be the person who makes that happen on the ground. You'll own the day-to-day technology experience for engineers, manufacturers, and operators working on cutting-edge spacecraft, keeping every endpoint, application, and network running at mission speed. If you thrive in fast-moving environments, love solving problems across a diverse tech stack, and want your work to directly support humanity's expansion into space, this role is for you. This is a full-time, exempt position at our El Segundo headquarters. Responsibilities Provision, image, and support macOS and Windows endpoints across the organization — hardware, software, and everything in between. Administer Jamf and ThreatLocker to maintain endpoint configuration, patching, and security compliance. Own the user lifecycle in Okta and Active Directory — onboarding, offboarding, access provisioning, and SSO management. Support core tools including Google Workspace, Microsoft 365 GCC High, Jira, Confluence, Slack, and Smartsheet. Maintain conference room AV, office networking (Cisco Meraki), and physical security systems (Kisi, Envoy). Monitor and respond to security alerts from CrowdStrike and Zscaler, escalating incidents as needed. Manage secure access workflows and credential tooling via 1Password Business. Support compliance efforts across Vanta, ITAR, and GCC-High requirements. Maintain asset inventory from procurement through disposal. Build and maintain IT documentation, SOPs, and knowledge base articles in Confluence. Write scripts (Bash, PowerShell, Python) to automate provisioning, reporting, and routine operations. Own special projects end-to-end, delivering on time with minimal oversight. Basic Qualifications 2+ years in an IT support or systems administration role. Proficiency with macOS and Windows endpoint administration — imaging, configuration, and troubleshooting. Working knowledge of Okta and Active Directory. Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, Wi-Fi. Strong communicator who can engage technical and non-technical stakeholders equally well. Self-starter who manages competing priorities without dropping the ball. U.S. citizen or lawful permanent resident (ITAR requirement). Preferred Qualifications Jamf Pro experience for macOS fleet management. Familiarity with zero-trust architectures and Zscaler ZPA/ZIA. Exposure to AWS and SaaS administration. Experience with NIST 800-171, CMMC, or ITAR compliance frameworks. Background in a high-growth startup or aerospace environment. Pay Range Level 1: $27.00 - 36.00/per hour Level 2: $31.00 - 42.55/per hour Level 3: $36.00 - 48.30/per hour This role is on-site   in El Segundo, CA Leveling and base salary is determined by job-related skills, education level, experience level, and job performance You will be eligible for long-term incentives in the form of stock options and/or long-term cash awards Benefits Varda offers a comprehensive benefits package designed to support health, financial well‑being, and a high‑quality workplace experience. Below is an overview of what full‑time employees receive (at this time, interns receive a subset of benefits):   Health & Wellness   Flexible PTO policy + 12 paid holidays   100% company-paid Medical, Dental, and Vision insurance plans for employees and dependents with FSA and employer-matched HSA options Voluntary accident, hospital, critical illness, and pet insurance   $120/month wellness reimbursement for gym and fitness expenses   12 weeks of parental leave (with supplemental disability leave for CA mothers)   Family building, pregnancy, parenting and menopause benefits via Maven Clinic   Sponsored One Medical memberships for employees and their dependents   Financial & Retirement   Substantial incentive equity in a fully funded space start-up   401(k) retirement plan with 6% employer match (immediately vested) $20/pay period cell phone reimbursement   Relocation support for new hires, if needed   Workplace Experience & Perks   Fully stocked kitchen with lunch provided daily and dinner provided twice weekly   Company and team-bonding events, happy hours and mission-success celebrations Complimen