Warehouse Associate

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.  Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role   In this role, you will own day-to-day shipping, receiving, and inventory operations at the facility. You’ll ensure materials are accurately received, stored, tracked, picked, packed, and shipped with perfect quality and in full compliance with safety standards. You will maintain warehouse organization, manage dock activities and material handling equipment, perform cycle counts, and proactively identify and resolve inventory discrepancies. You will also build strong working relationships with OEMs, internal teams, and vendors — troubleshooting shipment and inventory issues as they arise and driving them to resolution. Success in this role requires strong attention to detail, operational discipline, and a customer-first mindset. What You'll Do   Execute shipping and receiving functions at the facility  Manage dock and warehouse organization, material handling equipment, and shipping supplies  Handle issues related to inventory handling and material conveyance. Allocate and organize storage locations according to requirements   Sort inventory according to established procedures  Mark inventory with identifying information  Update and maintain inventory records and databases  Complete regular cycle counts of inventory  Identify potential inventory shortages and communicate with relevant stakeholders  Pick and prepare orders to be shipped  Ensure proper packaging and labeling of shipments  Ensure perfect quality of outbound orders  Adhere to all safety standards and operating procedures  Build and grow relationships with OEM,  internal customers and vendors  Troubleshoot inventory and shipment issues and customer complaints that arise and work to solve them What You'll Bring  2-5 years Logistics and/or warehouse experience; preferably within an international supply chain organization  Excellent customer service skills  Initiative to scope, start, and drive projects and tasks to completion  Ability to openly seek advice, guidance, and enlist support as needed  Effective communication, including writing, speaking and interpersonal communication  Good collaboration and teamwork abilities  Expert inventory management  Proficiency in relevant computer applications including MS Word and Excel ● Familiarity with warehouse management system (WMS) technology  Familiarity with material handling equipment (forklift, pallet jack)  Must be able to work with minimum supervision  Must be eligible to work in the US  Valid driver's license in good standing Physical Requirements  Able to lift and move inventory up to 50lbs  Able to bend and stretch  Able to stand for prolonged periods Able to walk distances What Else You Need to Know    This role is in-person onsite role based out of our South San Francisco office.  The cash range for this role is $28-$30/hour. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!