Category Manager (Bath & Personal Care)
iHerb · Remote
📍 United States of America - Remote / Home Office💰 $130,000via greenhousePosted 2026-06-15
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**THIS ROLE REQUIRES A PACIFIC TIME ZONE SCHEDULE AND WILL HAVE 1-2 X A MONTH TRAVEL INTO THE IRVINE, CA LOCATION**
Job Summary:
The Category Manager applies their analytical skills and business expertise to take ownership and drive growth and profitability for the category(s) while articulating a clear strategy and long-term vision. As a category expert, they will have a fundamental understanding of the products, vendors, brands and global trends driving the business. They will lead the team in evaluating, curating, pricing, promoting, and growing the brands/products in their assigned category and cultivating strong vendor partnerships that result in mutually beneficial opportunities. The role directly partners with the Director and Sr. Category Manager. As a leader on the team they will be responsible for hiring, managing, developing, and mentoring of the Buyers and Senior Buyers, and creating a cohesive, efficient and forward-thinking team. This role is the fourth step in the progression of the Merchandising team's buying structure, and is responsible for making merchandising decisions for large volume, highly visible accounts.
Job Expectations:
The Category Manager will work closely with Senior Managers, Directors and team to implement business strategies, short and long-term growth objectives.
Lead your Buyers to strategically negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for large volume, highly visible accounts.
Manage and analyze key category metrics (KPIs) to drive solutions for category performance, new and existing brands, new products, pricing, gross margin, promotions, and product life cycle while seeking opportunities for improvement
Continually develop and utilize strong category knowledge to build, edit and maintain current and future assortment creating market advantage while also reflecting customer needs/requests.
Establish an action plan to capitalize on category and product innovation, industry trends, global markets, competitor offerings, consumer trends, and ways to differentiate our offering to exceed customer expectations.
Foster relationships with large volume, highly visible existing/new vendors to drive sales, product innovation, margin growth, promotional support and maintain regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities
Negotiation of contracts, product evaluation, quality issues, customer service questions and create and maintain supplier, product database
Drive the new product/brand onboarding and maintenance process to ensure timely addition to market
Calculate, maintain and evaluate cost, pricing, and product adjustments in system to ensure desired mark-ups, margin and seek strategic pricing opportunities
Partner with Inventory Management and Planning Team in managing inventory turns, vendor forecasts, new item projections, service level, order cycles, rebate and marketing programs, special opportunity buys, and general supply chain practices
Manage and develop short/long-term promotional activities that are profitable and highly effective in conjunction with the Marketing Team
Create, review and utilize data/reports to enable in-depth analysis of category successes/challenges
Comply with company policies and procedures, including safety, business ethics, and standards of conduct
Cultivate, direct and support seasoned Buyers; enabling them to further develop and grow assigned category with tools for success
Knowledge, Skills and Abilities:
Required:
Skillful, creative negotiator with long-term category development and management experience
Intellectually curious, energetic self-starter that is highly resourceful with a can-do attitude and solid decision making skills
Confidence to manage up, secure buy-in from senior leadership, and navigate challenging situations
Analytical and deductive reasoning skills; stickler for processes and ability to identify needed improvements
Entrepreneurial mindset and positive leader that is a mentor and team player/developer/builder and collaborator with strong interpersonal skills and long term vision
Ability to operate independently, work under pressure and coordinate, organize and motivate team to meet deadlines and goals successfully with a high level of quality
Strong organizational and project management skills; ability to manage multiple projects with competing demands for resources and meet deadlines
Proven strength in oral/written communication skills with ability to make presentations, communicate and partner with people at all levels of the organization and with external contacts
Equipment Knowledge:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
WMS, EDI, SAP, Asana, Tableau experience a plus
Experience Requirements:
Generally, requires a minimum of seven (7) years of progressive experience in purchasing, merchandising, marketing or directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus
Education Requirements:
Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience. MBA a plus.
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The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-stat
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