Manager, Warehouse Operations Outbound

Job Summary: The Warehouse Department Manager will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships. Job Expectations: May order department supplies as needed Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion Issue written and oral instructions Study and standardize procedures to improve efficiency of team members Maintain harmony among team members and resolve grievances Confer with other managers in the distribution center to ensure coordination of other warehouse activities Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance Maintain a safe and organized work environment Responsible for working with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment Responsible for improving and maintaining inventory accuracy Responsible for evaluating and planning labor for upcoming warehouse needs Engages in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating Plans, directs and coordinates all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations Monitors and manages all aspects of team member performance to include administering write-ups/counseling Contains and/or reduces cost and drives productivity within the department Cooperates in a cross-functional manner as a change agent with all departments within the company Manages workflow to meet planned department productivity standards Managers and directs 3 rd party vendor activities Train new or newly assigned team members in the proper methods and standard operating procedures of a job function Work closely with global logistics team and external shipping services to ensure on-time delivery of packages Ensure correct shipment of domestic, international and dangerous goods orders Completes special projects as determined Knowledge, Skills and Abilities: Required: Excellent organizational and managerial skills. Excellent communication skills – written, oral, reading and understanding. Ability to work extended hours and weekend Equipment Knowledge: Experience with Microsoft Office Suite Programs (i.e.: Microsoft Work, Excel) and Google Office. Experience Requirements: Generally requires a minimum of three (3) to five (5) years of supervisory warehouse experience in an automated environment Education Requirements: Bachelor’s Degree in Business Management or related field highly preferred, or a combination of education and equivalent work experience. The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work.  The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.  iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year.  Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com . Anticipated Pay Scale: $80,000 — $85,000 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected] . Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a h