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Technical Video Content Producer

BlueCat · Remote

📍 Costa Rica - Remotevia leverPosted 2026-06-08
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We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks. But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it. We're looking for a creative, technically curious Technical Video Content Producer to own the end-to-end production of product marketing videos. You'll turn complex technical concepts into clear, engaging visual stories for enterprise IT and mid market audiences, supporting product launches, customer education, sales enablement, and brand awareness. Reporting to Corporate Communications and partnering with product marketing and product management, you'll work with technical subject matter experts, manage feedback and revision cycles, coordinate freelancers or vendors when needed, and help evolve our video templates, standards, and asset libraries as we scale our in-house video capability around BlueCat's Intelligent NetOps platform and AI-driven solutions. Video Production and Content Creation Own the end-to-end production workflow - intake, scripting, editing, publishing, and distribution - for product and corporate video content. Produce product overviews, feature explainers, platform walkthroughs, customer education, launch, and technical storytelling videos that translate complex concepts into clear narratives for enterprise IT and security audiences. Capture and edit product UI demonstrations and develop storyboards, scripts, motion graphics, visual callouts, and instructional flows, including transitions, diagrams, and overlays. Ensure content aligns with BlueCat's brand and positioning, and support marketing and communications across campaigns, launches, webinars, social media, events, and executive communications. Maintain and evolve video templates, standards, and asset libraries for scalability, and publish and optimize content across YouTube, web, social, and sales enablement channels. Cross-Functional Collaboration Partner with product marketing, product management, communications, demand generation, and creative teams - and with technical SMEs - to identify priorities and understand workflows, use cases, and customer pain points. Manage stakeholder feedback and revision cycles efficiently while maintaining quality and timelines, and coordinate external freelancers, voiceover talent, or vendors when needed. Technical Communication and Storytelling Balance technical depth with accessibility for technical and executive audiences, applying instructional pacing and UX thinking so viewers quickly grasp product capabilities. Create narratives that emphasize customer value, operational outcomes, and real-world use cases, and continuously evaluate emerging video, animation, and AI-assisted production tools to improve efficiency and quality. What You Bring 3+ years producing video content for B2B SaaS, enterprise software, cybersecurity, networking, cloud, developer tools, or technical education - with a track record of product-focused videos that explain complex software and workflows. Advanced Adobe Premiere Pro and strong After Effects skills, with solid motion graphics and visual storytelling for UI demos and technical explainers. Experience with screen capture tools (Camtasia, OBS Studio, ScreenFlow, Descript or similar) and strong scripting, storyboarding, and technical communication skills. Hands-on use of AI-assisted production tools for editing, transcription, captioning, localization, audio cleanup, and lightweight animation; familiarity with platforms like Runway, Adobe Firefly, Synthesia, or Descript strongly preferred. Ability to manage multiple concurrent projects across global, cross-functional, and executive stakeholders. A portfolio of product videos, software demonstrations, technical explainers, or instructional content (required). English - Fluent (must have) You're entrepreneurial, self-directed, highly organized, adaptable in a fast-moving environment, collaborative and open to feedback, and hold yourself to high ethical standards. If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment. In addition, we offer a range of appealing perks, including: A Professional Development Budget Dedicated Wellness Days and Wellness Week A Lifestyle Spending Account An Employee Recognition Program Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team! BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

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