VP of Sales

About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific discovery, therapeutic development and high-throughput clinical and diagnostic services. We bring together scientists, engineers, and industry specialists to build a unified lab informatics platform that help s organizations move faster, work smarter, and generate deeper insight from their data. Artificial intelligence is central to how we innovate and operate. Within our platform, AI enhances how laboratories structure, interpret, and act on scientific data. Across our business, we apply AI thoughtfully to improve efficiency, scalability, and decision-making. It is not an add-on or future ambition. It is embedded in how we build, deliver, and continuously improve. Our platform unifies ELN, LIMS, and scientific data management within a highly configurable environment. Scientists, laboratory professionals, and bioinformaticians rely on Sapio to manage end-to-end laboratory operations, from instrument integration and experiment setup to sample management, data analysis, and reporting. We design solutions that are powerful yet practical, enabling teams to focus on science rather than systems. Working at Sapio Our EMBRACE values guide how we work and grow together. We take ownership of our outcomes, collaborate openly across functions and geographies, and remain curious about how science and technology can evolve. We are accountable to each other and to our customers, and we measure our success by the real-world impact our platform enables. Working at Sapio means being part of a lean, growth-focused team where ownership is expected and progress matters. We value colleagues who are motivated by impact and comfortable operating in an evolving environment. At Sapio, you will work alongside people who care deeply about advancing drug discovery and improving laboratory operations worldwide. Ideas are encouraged, initiative is recognized, and professional growth is supported. As a scale-up, we move with pace and purpose, balancing innovation with responsibility. We partner with laboratories around the world, from emerging biotech companies to global pharmaceutical and diagnostics organizations, who trust Sapio to deliver intelligent, science-aware solutions that support discovery, development, and diagnostics. About the Role As the VP of Sales, you will lead, mentor, and develop our global team of Strategic Account Managers spanning both the United States, Europe and International markets. Reporting directly to the Chief Commercial Officer, this is a senior leadership role that sits at the heart of our commercial organization and is responsible for the long-term growth, retention, and strategic expansion of Sapio’s most important customer relationships. You will set the vision and operating model for strategic account management at Sapio, driving consistency in how we engage enterprise and growth-stage customers, identify expansion opportunities, and deliver measurable value. You will be both a hands-on leader and a strategic thinker — coaching your team while also rolling up your sleeves on the most complex accounts. This is a pivotal hire for Sapio. You will shape how we scale our growth engine globally, working in close partnership with Sales, Product, and Customer Success to ensure our customers achieve outstanding outcomes with our platform. Working Location This is a remote role based on the East Coast of the United States, with an expectation of regular travel to meet your global team, key customers, and Sapio leadership. Our employees are distributed across the world, with physical offices in York, PA, Fort Lauderdale, and London. Essential Responsibilities Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets, providing clear direction, coaching, and performance oversight. Define and implement a scalable strategic account management framework, including account planning methodologies, engagement cadences, and expansion playbooks. Drive net revenue retention and growth to meet or exceed Sapio’s annual targets across Sapio’s strategic accounts, ensuring customers are achieving measurable value and deepening their investment in the platform. Develop and deploy a regular cadence of KPIs that are both visible and managed relentlessly to underpin predictable growth performance. Assume personal responsibility for top line performance and personally invest in the critical accounts that form the basis of our annual performance. Build and maintain executive-level relationships with key customers, acting as a senior point of escalation and partnership for the most complex accounts. Partner with the CCO and broader organizational leadership to set targets, define priorities, and report on the health and performance of the strategic account portfolio. Collaborate closely with Sales, Customer Success, Product, and Marketing to align on customer needs, surface expansion opportunities, and feed market intelligence back into the business. Recruit, onboard, and retain top account management talent, fostering a high-performance, customer-focused team culture across geographies that is best in class. Drive operational excellence through effective use of CRM tools, pipeline hygiene, and consistent reporting standards. Represent Sapio at industry events, customer meetings, and executive briefings as a senior commercial leader with high market credibility. Required Skills & Experience Significant experience in strategic account management, customer success, or enterprise sales within a B2B SaaS environment. Demonstrated mastery of complex enterprise software sales, including fluency in one or more recognized sales methodologies (e.g. MEDDIC, Challenger, Force Management), executive-level engagement, and commercial negotiation on large, multi-year deals." Demonstrated experience leadin