Environmental Services and Event Support Assistant

ABOUT THE ROLE  The Environmental Services and Event Support Assistant is responsible for basic and specialty cleaning, and room set-up services across all sites. ABOUT SAM  As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community.  RESPONSIBILITIES   Perform daily janitorial duties and general cleaning associated with various shift assignments of the facility, including but not limited to, cleaning, dusting, mopping, polishing of bathroom fixtures, counters, doors, furniture, high and low surfaces, partitions, sinks, showers, stainless steel, tables, walls, woodwork, and washing of mirrors, glass, and windows Stock supplies in restrooms and throughout the facility Work in accordance with facility standards and procedures Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning Pick up, transport, and removal of compost, recycling, and waste Perform hard surface floor care including dust mopping, sweeping, and wet mopping Complete carpet and upholstery care including spot cleaning, vacuuming, and use of a carpet extractor Operate cleaning equipment such as battery-powered electric and manual equipment, gas and electric blowers, mechanical floor polishers and scrubbers, brooms, dusters, vacuums, and wet mops Clean and maintain carts, equipment, and storage areas associated with position Demonstrate knowledge and skill in the safe use and operation of chemicals, equipment, and cleaning techniques necessary to maintain established safety and quality standards Inspect assigned work areas and report per departmental procedures any burnt-out lights, non-working fixtures, graffiti, or minor damage such as scratches, gouges, and marks Support the Security Department by immediately reporting anything out of the ordinary regarding the condition of the art and the integrity of locked or alarmed spaces Provide support during periods of severe weather, building emergencies, and evacuations Perform various manual tasks such as operating automatic floor scrubber, buffer, burnisher, and John Deere Gator vehicle Monitor supplies and equipment and reports needs to supervisor Maintain radio connection to event coordinators, security and other staff for the duration of the event to ensure timely responses for calls requesting departmental support. Support the movement of equipment and materials during set up and break down of events, ensuring that events are set-up in a timely manner and according to specifications. Assist with the cleaning of event location prior to, during, and after event, including trash and recycling management, cleaning and tidying, restroom maintenance, spill response, and general upkeep Perform or direct room conversions according to written floor plan including setting or removing tables, chairs and other in-house furniture Ensure furniture storage areas are organized WE ARE LOOKING FOR  Required Qualifications  One year experience in janitorial/environmental services in a commercial, institutional, hospitality, or healthcare setting Orientation towards customer service Excellent housekeeping skills with a sharp eye for detail Ability to operate environmental services equipment Ability to understand, read, write and speak English clearly in person and over radio system Communicate reliably via email and text messaging Ability to learn policies and procedures as applicable to Environmental Services duties and knowledge of the protection and preservation of works of art Able to work independently or as part of a team Ability to interact with the public and with co-workers professionally and tactfully Basic computer literacy Ability to pass and maintain security background check clearance Preferred Qualifications Experience in a critical or secure environment FLSA Status:  On-Call, Non-Exempt Reports To: Facilities Operations Assistant Manager Work Schedule: The schedule for this is role is variable. However, the needs of this role require a willingness to work a flexible schedule in support of the department or organization as directed by your supervisor.  WORK CONDITIONS Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with biohazards, hazardous chemicals, and cleaning agents. Approximately 5% of time is spent stationary while working at a desk. Balance of time (approximately 95%) is spent moving around the work area. Occasional extended periods of standing may be required. Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary. Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork. Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary. Ability to transport up to twenty-five (25) pounds of equipment and supplies and fifty (50) pounds with assistance.  BENEFITS On-Call SAM Staff have access to an onsite fitness facility and SAM’s museum library, can access a no-cost Employee Assistance Program resource, enjoy a 20% discount at the SAM Museum Shop and a 15% discount