Engagement Director, North America

About Valiantys Here at Valiantys, we are one of the world’s largest Atlassian partners, helping organizations work better through scalable, people-centered solutions. As an Atlassian Platinum Solution Partner with a global footprint, we support customers across industries as they adopt ITSM, Agile at Scale, and modern work management practices. Our teams work at the intersection of strategy and delivery, partnering closely with customers to translate complex business challenges into clear, actionable solutions built on best practices and leading platforms. Join Valiantys and be part of something extraordinary! Job summary  Valiantys is looking for an Engagement Director to lead strategic, IT services-led client engagements. This role owns the executive relationship, business outcomes, and long-term value strategy for a portfolio of accounts. You will work with clients to understand their goals, frame business problems, shape solution roadmaps, and ensure engagements deliver measurable value over time.  This is not a day-to-day project management role. Delivery leaders and project managers run execution cadence, delivery planning, and operational controls. Account Executives own commercials and closing. The Engagement Director brings the strategic layer: executive alignment, advisory leadership, outcome governance, escalation ownership, and growth-oriented partnership.  Why you should apply ?  Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow. Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life. What we offer - Employee Perks & Benefits Competitive compensation with an annual performance-based bonus Comprehensive Health Insurance401(k) with Company Match Generous Paid Time Off (PTO) - 4 weeks per year, plus public holidays A flexible remote work policy A multicultural and international team environment Location: This role can be located in Canada or in the United States. We offer flexible remote working policy. To qualify, applicants must be legally authorized to work in Canada or the United States and should not require, now or in the future, sponsorship for employment visa status.  Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Valiantys provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds.