Delivery lead (with agency background)

ABOUT ALGOMARKETING  — Algomarketing  are experts at delivering programs and resourcing for strategic roles within Marketing teams. We are a global team of Marketing experts, spanning 30 countries across Asia Pacific, Americas, Africa, and Europe. Highly experienced in enterprise B2B Marketing, and specialised in technology and SaaS. Our team works collaboratively, with experience from the world's largest and most ambitious brands, including Google, Stripe, Workday, Worldpay, Accenture, ACI Worldwide, GSK, and Allianz. We empower Marketers through Algorithmic Marketing, a data driven approach that delivers deeper insights, faster execution, and streamlined operations. Visit our website to read more about us.  OVERVIEW — We are seeking a Delivery Lead Manager to oversee the successful delivery of Google's Hardware CRM and Onsite programs across EMEA. This role is responsible for leading a unified delivery and account management function that governs dedicated CRM and Onsite teams, ensuring operational consistency, delivery excellence, and long-term client success. Working across multiple disciplines—including CRM, lifecycle marketing, website production, product launches, content operations, and digital experiences—you will act as the senior operational leader responsible for delivery quality, stakeholder relationships, workforce performance, and business governance. This role combines strategic account leadership with hands-on delivery oversight. You will partner closely with Google stakeholders, internal delivery teams, and cross-functional leadership to ensure programs are delivered efficiently, teams are performing at a high level, and operational frameworks continue to evolve as the business grows. Success in this role comes from balancing client partnership, operational rigor, and people leadership—creating an environment where teams consistently deliver exceptional work while maintaining scalability, quality, and accountability.