Retail Sales Floor Lead- Clienteling

 "}" data-trix-content-type="undefined" data-trix-id="325" class="attachment attachment--content">  Hey, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Sales Floor Lead- Clienteling , you’ll help create exceptional customer experiences while supporting team success and driving showroom performance. Why We Need You: As we prepare to open our first San Francisco retail store, we're building more than a showroom. We're creating a destination where customers can experience the Article brand firsthand through genuine hospitality, meaningful connections, and exceptional service. Every interaction helps shape how customers perceive our brand, making customer experience a critical part of our success from day one. We're looking for a customer-focused leader who can help bring this vision to life through hospitality, relationship building, product expertise, and coaching. You'll play a key role in establishing the clienteling practices, customer experience standards, and service culture that will define the San Francisco showroom experience. Within your first few months, you'll help launch a brand-new store, build strong relationships with customers and associates, and support the development of a high-performing Home Expert team. In a year, you'll be proud to say you've helped establish a loyal customer base, increased clienteling engagement, strengthened appointment conversion, and created a showroom experience that customers remember, recommend, and return to. About the new store: Our store address is: 2299 Alameda St, San Francisco Store size: 7,000 square feet Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6x Home Experts (associates) Hours of operation: The store is open 7 days per week, 10 am - 7 am. Interview and Onboarding Schedule  First Interview ( June 29th- July 3rd) A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article. Final Interview  (July 7th - 8th) In-person interview with the Store Manager.