After Sales – ERP Associate

Job Location:  Lilongwe, Malawi. About The Role: The After Sales – ERP Associate (SAP) maintains the accuracy, completeness, and integrity of all after-sales data within SAP. The role involves performing structured daily, weekly, and monthly system entries covering warranty claims, service orders, field returns, spare parts transactions, and reverse logistics movements. Beyond transactional data entry, the Associate will design and maintain a performance dashboard for after-sales activity, contribute to reporting cycles, and play a key role in data quality management, spare parts inventory administration, and continuous improvement of SAP utilisation across the after-sales function.