Material Handling Service Support Specialist
WMH · Charlotte, NC
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Material Handling Service Support Specialist Service Operations | Fleet Support | Forklift Service Coordination | Aftermarket Operations Help Keep Customers Running Across One of the Southeast’s Fastest-Growing Material Handling Organizations.
At WMH Solutions , we don’t just service equipment — we help keep warehouses, manufacturing operations, distribution centers, and supply chains moving.
For more than 35 years, WMH has grown into one of the Southeast’s leading material handling providers, with 11 branch locations and more than 250 associates across NC, SC, TN, VA, GA, and AL.
As our aftermarket and service operations continue to scale, we’re looking for a highly organized, customer-focused, operationally driven Service Support Specialist to help support our technicians, customers, fleet operations, and service execution teams.
If you thrive in fast-paced environments where communication, coordination, urgency, problem-solving, and operational execution all matter — this role was built for you.
Why This Role Matters This role sits at the center of service operations.
You’ll help coordinate: service workflow
technician scheduling
customer communication
work order management
fleet processing
warranty administration
operational support
service efficiency
aftermarket coordination
Your ability to stay organized, solve problems quickly, and keep communication flowing directly impacts: customer uptime
technician productivity
branch efficiency
service profitability
customer satisfaction
operational performance
At WMH, this role is much bigger than administrative support.
You become part of the operational engine that keeps customers moving.
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