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Material Handling Service Support Specialist

WMH · Charlotte, NC

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Material Handling Service Support Specialist Service Operations | Fleet Support | Forklift Service Coordination | Aftermarket Operations Help Keep Customers Running Across One of the Southeast’s Fastest-Growing Material Handling Organizations. At WMH Solutions , we don’t just service equipment — we help keep warehouses, manufacturing operations, distribution centers, and supply chains moving. For more than 35 years, WMH has grown into one of the Southeast’s leading material handling providers, with 11 branch locations and more than 250 associates across NC, SC, TN, VA, GA, and AL. As our aftermarket and service operations continue to scale, we’re looking for a highly organized, customer-focused, operationally driven Service Support Specialist to help support our technicians, customers, fleet operations, and service execution teams. If you thrive in fast-paced environments where communication, coordination, urgency, problem-solving, and operational execution all matter — this role was built for you. Why This Role Matters This role sits at the center of service operations. You’ll help coordinate: service workflow technician scheduling customer communication work order management fleet processing warranty administration operational support service efficiency aftermarket coordination Your ability to stay organized, solve problems quickly, and keep communication flowing directly impacts: customer uptime technician productivity branch efficiency service profitability customer satisfaction operational performance At WMH, this role is much bigger than administrative support. You become part of the operational engine that keeps customers moving.

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