Customer Service Assistant

Signal Tru Brand is a forward-thinking experiential company dedicated to delivering standout events that capture attention and build meaningful connections. We bring ideas to life through seamless execution, exceptional service, and a commitment to elevating every client experience. Our team thrives on creativity, precision, and a shared passion for making every event unforgettable. Job Description We are looking for a motivated Customer Service Assistant to support daily client interactions, ensure smooth communication, and assist in providing outstanding service. This role plays a key part in maintaining our reputation and supporting the ongoing success of our brand by helping clients feel valued, informed, and well-assisted. Responsibilities Provide professional and timely assistance to customers via phone, email, and internal communication channels Maintain accurate records of client interactions and follow-up activities Support the customer service team with administrative tasks and coordination Assist in resolving customer inquiries with clarity, patience, and efficiency Uphold brand standards in all communications Collaborate with internal departments to ensure consistent and effective service delivery Qualifications Strong communication and interpersonal skills Ability to stay organized, multitask, and prioritize effectively Professional attitude with a customer-focused mindset Problem-solving abilities and strong attention to detail Ability to work independently and as part of a team Basic proficiency with office and communication tools Benefits Competitive yearly salary: $46,000 – $50,000 Opportunities for professional development and long-term growth Supportive and collaborative work environment Skill-building opportunities through hands-on responsibilities Full-time, stable position with a clear path for advancement