Technology Engineer - (1042) - Networks Specialty - Citywide (C00091)

THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Specific information regarding this recruitment process is listed below. Application Opening:  5/25/2022 Application Reposted:  11/06/2023 - Announcement reposted to reflect changes in the minimum qualifications. Application Reposted:  6/24/2026 - The announcement has been reposted to incorporate updates to the class specification. These updates include a job title change, from IS Engineer - Journey to Technology Engineer and revisions to the minimum qualifications. Application Deadline:  Continuous Under direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the technical contributor for systems or platforms. The 1042 Technology Engineer Associate is the journey level position in the Engineer series.  The class is distinguished from the Senior level by the complexity of the systems or networks supported, and is more independent than the 1041 Technology Engineer – Associate level. This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on systems and platforms. It works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results. The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement. Supervision Exercised: May provide direction to subordinate Engineer staff and other technical staff. May provide consultation and guidance to all other Technology job families. Such responsibilities are ancillary to the main intent and focus of the position. Essential Duties: 1.    Establishes wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications. 2.    Performs day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption. 3.    Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network and connectivity problems. 4.    Configures firewall security settings to access permissions groups for individuals and sets up provisions for incoming data. 5.    Participates in network and connectivity technology upgrade or expansion projects, including installation of hardware, software and connectivity services and integration testing, as well as coordinating these activities without disturbing function of other systems. 6.    Develops and produces documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services. *This position may include additional duties as assigned.* Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on  Employment Applications and Minimum Qualifications  and  Verification of Experience and/or Education  for considerations taken when reviewing applications.  Education : An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience : One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform. Substitution : One year of additional experience as described above may be substituted for the required degree. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Note : Any applicant whose application is deemed not qualified may reapply after 1 month upon successfully meeting the minimum qualifications for the given specialty area. Additional Department Specific Requirements Positions with the San Francisco Airport Transportation Security Administration (TSA) Security Clearance:  Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period. The past ten (10) years of the candidate's employment will be verified. In addition, candidates will be required to undergo a criminal history check, including FBI fingerprints, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission. Customs Clearance:  Thi