Manager, State Licensing
EVERSANA · Chicago, IL
📍 Chicago, IL, usvia smartrecruitersPosted 2026-06-18
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At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
THE POSITION :
The State License Manager plays a critical role in supporting clients across the life sciences, pharmaceutical distribution, medical device distribution, and healthcare service sectors by managing end-to-end state licensing activities. This position ensures clients maintain continuous compliance with state regulatory requirements for operations such as wholesale distribution, third‑party logistics (3PL), pharmacy, manufacturer, and controlled substance licensing.
You will collaborate closely with clients, state agencies, and internal teams to interpret regulatory requirements, prepare, and submit applications, monitor renewals, monitor regulations, and resolve compliance issues. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple licensing workflows simultaneously in a fast‑paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Regulatory Licensing & Compliance
Provide full‑service licensing oversight and consultation to clients, including identifying required state licenses, preparing application packages, and managing submissions through approval.
Conduct regulatory research to interpret state requirements for pharmaceutical, device, wholesale, 3PL, and controlled substance licensing.
Own and manage the full lifecycle of client licenses required for product distribution, including applications, renewals, amendments, ownership and personnel changes, periodic reporting, and terminations.
Stay current on state regulatory changes and emerging compliance trends affecting licensing requirements.
Serve as a liaison between clients and state regulatory agencies, maintaining professional and productive relationships to facilitate timely resolution of licensing issues.
Track and monitor licensing timelines, proactively communicating status updates, risks, and required client actions.
Maintain accurate records of licensing activities, documentation, and correspondence in internal systems.
Ensure continuous audit readiness through accurate documentation and adherence to regulatory standards.
Monitor regulatory changes impacting licensing requirements and ensure organizational compliance.
Partner with compliance, legal, and operational teams to support corporate compliance initiatives.
Cross-Functional & Compliance Collaboration
Support business development by providing subject‑matter expertise during sales discussions, scoping calls, and proposal development.
Provide guidance to internal stakeholders regarding licensing requirements and compliance expectations.
Support internal and external audits and inspections.
Partner with Corporate Compliance to ensure alignment with internal policies and regulatory obligations.
Promote a culture of operational excellence, accountability, and compliance discipline.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.
EXPECTATIONS OF THE JOB:
Partner with clients to understand operational models and recommend appropriate licensing strategies.
Understand the client’s needs and recommend regulatory strategies and tactics.
Cross functional collaboration to ensure objectives and milestones are met.
Consultative services and selling to clients, ensuring positive front-line contact.
Deliver high‑quality client service through responsiveness, accuracy, and proactive problem‑solving.
Mentoring and knowledge sharing with other regulatory associates.
Travel (Up to 10%)
Hours (Average 40+ hours per week)
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill, and/or abilities required.
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