Medical Content Development Manager / Project Lead
EVERSANA · Chicago, IL
📍 Chicago, IL, usvia smartrecruitersPosted 2026-05-27
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At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
THE POSITION:
Medical Information is a critically important customer-facing function that supports the safe and
effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products by
providing timely, scientifically balanced, evidence based, non-promotional information in response to
unsolicited requests from healthcare professionals, patients, caregivers, and payers.
An important aspect of medical information is developing, managing, and providing impactful medical response documents. This position is responsible for medical content development-related client
engagements.
This role requires medical information and medical content experience and knowledge, including excellent
communication skills (both verbal and written).
The role is home office based, (full-time position) within the United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
Plays an essential role supporting Global Medical Information / Medical Content Development Team on content development-related engagements for clients who require medical content development and management services.
Writes and creates medical and scientific content related to Medical Affairs, Medical Information and Medical Communications including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients.
Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, regulatory (MLR) review meetings.
Works with EVERSANA and/or client-provided document management technology platforms (i.e., Veeva Promo Mats / Med Comms, etc.) as content owner when appropriate, uploading documents, providing reference anchoring and annotations as required.
May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams.
Collaborates with Global Medical Information / Medical Content Development Team and contributes to discussions on strategy, tactical execution and communication approaches for assigned projects.
Provides direction and works closely with other medical writers and medical content development team to deliver on client projects efficiently and effectively.
Participates in key client meetings as assigned.
Supports creating/updating the SOPs, checklists, templates, style guides, and guidance documents as necessary.
Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed.
Works collaboratively with other medical writers and creative teams across EVERSANA
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy
of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.
EXPECTATIONS OF THE JOB:
Responsible to deliver CLIENT DELIGHT
Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients
Responsible to ensure management and compliance with industry standards and codes of practice
Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content
Responsible to proactively flag and manage any quality issues, and ensure timely corrective and preventive actions
Travel This position may require business travel and will need to be able to travel up to approximately 10-15%.
Hours : Able to work full time and be flexible with work scheduling as required by clients and management.
The above list reflects the general details necessary to describe the expectations of the position and shall
not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform th
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