In Home Service Technician

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers’ homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances. Appliance maintenance responsibilities include: • Providing timely and quality repairs of customers’ products • Maintaining high-quality customer service and care • Promoting and selling additional products and services • Meeting key performance metrics and/or productivity goals • Providing knowledgeable and courteous repair service • Looking for ways to improve business performance and enhance the customer experience • Communicating benefits of the Value Added Services Process to the customer • Maintaining truck stock inventory within the prescribed company guidelines and standards • Following the truck maintenance schedule and keeping a clean, organized truck Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include: • CFC Certification required for refrigeration positions only. • At least 1 – 2 years of appliance maintenance or repair technician experience, preferred • Working mechanical knowledge, including the use of tools and test equipment • Ability to perform accurate repair of customer product • Must complete all technician training elements within required timeframes • Ability to follow directions and specific process steps to ensure quality workmanship • Flexibility to work variable and flexible hours, including overtime • Ability to use a computer for parts inquiries and ordering • Must pass pre-employment drug screen and criminal background check No On Call Work! No Sundays! Join Us Today! Join the Sears Home Services team as an In-Home Appliance Service Technician! Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers’ homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances. For the In-Home Service Technician, we provide the following: • Service van • Specialized tools • Uniforms • Laptop computer • Smartphone • Home dispatched (most locations) • Industry training • Various incentive plans • Career opportunities Join the Sears Home Service family! Apply today! Please contact Jennifer at (407) 551-5984 for details on how to apply or visit our website at www.searsholdings.com/careers .