Program Manager - Transformation PMO: Supply Chain Center of Excellence

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description We are building a next-generation PMO that redefines how strategy, execution, and governance intersect across our global supply chain. This role sits at the core of that transformation, designed not just to manage projects, but to architect the structure that drives clarity, speed, and measurable business value across complex, cross-functional programs. As Program Manager in Supply Chain Center of Excellence, you will lead the evolution of our PMO with a focus on scalability, accountability, and enterprise discipline. You will shape portfolio-level governance, define normalized intake and prioritization frameworks, and enable delivery excellence through rigorous process standardization and tool integration. This isn’t about managing to status; it’s about enabling transformation. You’ll partner closely with senior leaders across Global E2E Supply Chain, IT, and other adjacent Business teams to stand up the foundational capabilities that fuel strategic growth. Your work will span the full initiative lifecycle from early-stage planning to post-deployment tracking, collaboration, and executive alignment.  You’ll be at the forefront of embedding a consistent delivery model that integrates intake, planning, risk transparency, execution oversight, and KPI reporting. Your influence will guide how programs are initiated, executed, and measured ensuring alignment between strategy and delivery while driving scale across the enterprise. Essential Duties & Responsibilities: AI & Automation Enablement Support AI/ML use cases such as forecast improvement, route optimization, and predictive maintenance Help identify automation opportunities within transactional and operational processes Monitor performance of automated workflows and digital tools Program leadership Drive high-priority, cross-functional programs/projects from planning through execution spanning Supply Chain, Digital Transformation, Procurement, IT and Business Units Create Jira, Smartsheet, and integrated reporting tools to track program health, dependencies, and delivery velocity across multiple teams Own the creation of executive-ready storytelling materials in PowerPoint that translate complexity into clarity Co-lead steering and planning reviews with executives to anchor strategy delivery to data-informed KPIs and real business outcomes. Contribute to the formalization of PMO processes, helping define “what good looks like” for our future state delivery model Analytics & Decision Support Analyze supply chain data to identify performance gaps and improvement opportunities Develop dashboards and reports to support planning, inventory, service, and logistics decisions Support predictive analytics initiatives including demand forecasting and inventory optimization Assist in building business cases using data modeling and scenario analysis Stakeholder Management Collaborate with planning, procurement, logistics, IT, and finance teams Work closely with leadership to scale a culture of accountability, value-driven delivery, and operational transparency Prepare presentations and status updates for transformation leadership Support change management, training materials, and end-user documentation Coordinate with external technology vendors and implementation partners Execution Excellence Create PM governance of models, milestone planning standards, and project dashboards that enhance visibility and execution discipline Embed best practices into hybrid workstreams and supporting business-side PMs with tools, templates, and coaching Develop and lead training and onboarding for initiative leads and program managers on PMO processes Drive adoption of strategic frameworks and reinforce a delivery mindset across all initiatives Process Improvement Map current-state supply chain processes and identify digitization opportunities Support continuous improvement initiatives using Lean and process excellence methods Track KPIs and performance metrics for transformation programs Assist in root cause analysis of service, cost, and efficiency issues Digital Transformation Support Support implementation of digital supply chain tools including planning systems, control towers, and automation solutions Assist with configuration, testing, and deployment of new systems and enhancements Document business requirements, process flows, and standard operating procedures Participate in user acceptance testing (UAT) and system validation activities Required: Bachelor’s degree in supply chain, Engineering, Operations, Business Analytics, Data Science, Information Systems, or related field Minimum of 0-5+ years of program management experience in a matrixed Supply Chain organization  Strong understanding of E2E Supply Chain experience with emphasis on how supply chain, IT, and Business Functions intersect in roadmap planning and delivery Supply Chain corpo