Windows Support

Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: Windows Support Location: Redmond WA Duration: Full Time Job Description: · 3 + years of technical support experience in Windows Platform, Operating System, Virtualization, basic Networking, and System Administration etc. · Having Azure domain experiences is a big asset. · Soft Skills Leadership - handle technically challenging and politically sensitive customer situations Strong communications skills – Excellent spoken and written English communication skills Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration · Platform (windows /Windows Azure) Skills Experience in Windows & Windows Azure Platform services Understanding of Virtualization concepts and virtual system administration Familiarity with system management tools such as SCOM Experience with Hyper-V configuration and administration Azure Platform development and deployment concepts Familiarity with development: tools, language, process, methods, troubleshooting Operating System/Virtualization Familiarity with Active Directory, Security, OS Internals concepts All your information will be kept confidential according to EEO guidelines.