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IT Change Analyst / Service Delivery Manager

krg technology inc · San Francisco Bay Area

📍 San Francisco, CA, usvia smartrecruitersPosted 2016-09-27
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Ajith | Resourcing Specialist KRG Technologies Inc Direct : 661-367-8000 Ext: 310 | Email: Ajith at krgtech.com Job Title: IT Change Analyst / Service Delivery Manager Location: San Francisco, CA Duration: Contract or Full Time Job Description: Mandatory Skills – Planning Skills, Understanding of Application Development Lifecycle, Process Definition and Documentation Skills, Experience with Compliance Process in the context of Software / Service Delivery IT Change Management Analyst/Service Delivery Manager • This role will lead the definition and documentation of service delivery processes. • This role will work with the build and deployment team and also be responsible for Compliance and Reporting • Monitors, reports, analyses and escalates as needed on day-to-day operational execution of IT Services • Leads the development and management of all operational service metrics, scorecards, and continuous improvement opportunities All your information will be kept confidential according to EEO guidelines.

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